Esma Al-garaawi
Spring Valley,CA
Summary
Responsible and motivated student ready to apply education in the workplace and enhance organizational brand. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
Work History
Receptionist
JCPenney Salon
San Diego, CA
10.2023 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained business inventory and equipment by checking stock for needed supplies.
Administrative Assistant
Sullivan, McGibbons & Associates LLP
San Diego, California
09.2024 - 10.2024
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Mailed invoices for payment in a timely manner.
Administrative Assistant
Visionary Dance Theatre
La Mesa, CA
02.2023 - 05.2023
- Responded to customer issues to provide immediate resolution and improve retention.
- Scheduled staff and monitored resource allocation to provide optimal coverage and service.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Provided secretarial and office management support while building cooperative working relationships.
Account Manager, Marketing
Divergent Marketing Solutions
San Diego, CA
08.2022 - 01.2023
- Generated reports on sales performance metrics to inform management decisions.
- Performed research to analyze customer behavior, purchasing habits, trends and preferences.
- Communicated progress of monthly and quarterly initiatives to internal and external stakeholders.
- Developed comprehensive plans outlining goals and objectives for each account.
Education
Bachelor of Arts - Political Science
San Diego State University
San Diego, CA05.2022
Associate of Arts - Political Science
Grossmont College
El Cajon, CA06.2019
Associate of Arts - Social And Behavioral Sciences
Grossmont College
El Cajon, CA06.2019
Skills
- Acquisition and Retention Strategies
- Opportunities Identification
- Customer Service
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Administrative Assistant
Sullivan, McGibbons & Associates LLP
09.2024 - 10.2024
Receptionist
JCPenney Salon
10.2023 - Current
Administrative Assistant
Visionary Dance Theatre
02.2023 - 05.2023
Account Manager, Marketing
Divergent Marketing Solutions
08.2022 - 01.2023
Bachelor of Arts - Political Science
San Diego State University
Associate of Arts - Political Science
Grossmont College
Associate of Arts - Social And Behavioral Sciences
Grossmont College