Esmar Salazar
Ashburn,VA
Summary
High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
Okada Restaurant
12.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Cooper's Hawk Winery and Restaurant
02.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Ford's Fish Shack
05.2017 - 01.2023
- Server, provide exceptional service, full menu knowledge, take orders for meals, drinks and cocktails in a timely manner, train and coach new and already existing staff members, handled 6-7 tables at a time, welcomed guests as they arrived, cleared tables, managed cash, check, credit orders, maintained a clean work area, handled a high volume of customers regularly, checked on guests frequently
Assistant Manager/Server
El Sol Azteca
01.2012 - 03.2015
- Supervised over 12 employees, up-sold additional menu items, beverages and desserts to increase restaurant profits and server's gratuity, mastered Point of Sale (POS) computer system for automated order taking
Assistant Manager
Five Guys
04.2011 - 11.2011
- Served as Assistant Manager for months, shift leader, opened and closed restaurant, counted cash drawers and coordinated change orders for employees, answered questions from guests over the phone, email, and in person, met 100% of sales targets, oversaw day to day restaurant operations, managed restaurant inventory, ensured individual financial reports aligned with restaurant operations, coordinated schedules and assigned employees' shifts, trained new employees on company processes and procedures, counseled, mentored and disciplined staff
Assistant Manager
Noodles and Company
05.2010 - 11.2010
- Took necessary steps to meet customer needs and effectively resolve food or service issues, closely followed standard procedures satisfaction, followed all established restaurant practices and procedures, communicated clearly and positively with co-workers and management
Server
Big Bowl
02.2010 - 09.2010
- Mastered Point of Sale (POS) computer system for automated order taking, up-sold additional menu items, beverages and desserts to increase restaurant profits
Education
High school diploma -
Glendale Hoover
Los Angeles, CA06.1983
Skills
- Management Experience (10 years)
- Food safety
- Inventory control
- Aloha POS
- Serving
- Micros POS
- Sales
- Time management
- Upselling
- POS
- Restaurant experience
- Food handling
- Customer service
- Food service
- Food industry
- Guest services
- Cashiering
- Basic maths
- Cash handling
- Bussing
- Guest relations
- Sanitation
Certification
ServSafe Certification
Locations
Ashburn, VA
Personal Information
Title: Assistant Manager/Server
Languages
Spanish/English
Native or Bilingual
Timeline
Server
Okada Restaurant
12.2023 - 06.2024
Server
Cooper's Hawk Winery and Restaurant
02.2023 - 11.2023
Server
Ford's Fish Shack
05.2017 - 01.2023
Assistant Manager/Server
El Sol Azteca
01.2012 - 03.2015
Assistant Manager
Five Guys
04.2011 - 11.2011
Assistant Manager
Noodles and Company
05.2010 - 11.2010
Server
Big Bowl
02.2010 - 09.2010
High school diploma -
Glendale Hoover
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