ESMEE CHOW
Montréal,Quebec
Summary
Second-year student at McGill University with a strong work ethic and a commitment to excellent customer service. Proven ability to work collaboratively in team environments while maintaining a friendly and reliable demeanor. Eager to contribute positively to team goals and further develop professional skills.
Overview
3
3
years of professional experience
Work History
Educator
Lululemon
Oak Brook, Illinois
05.2026 - Current
- Managed omni packaging for buy online, pick up in store, and ship-from-store orders, ensuring efficient fulfillment
- Assisted with replenishing store stock, maintaining optimal inventory levels to support customer demand
- Operated cash desks efficiently, ensuring accurate transactions
- Contributed to visual merchandising initiatives, improving store presentation to enhance customer experience
- Supported zone recovery efforts to uphold store organization standards
Educator
Lululemon
Dublin, Ireland
06.2025 - 08.2025
- Attended to guests' needs using in-depth knowledge of products and services to enhance their experience.
- Operated cash registers and processed transactions accurately
- Built positive relationships with guests to foster trust and encourage repeat visits.
- Engaged guests on the sales floor through friendly assistance and efficient inventory management.
Sales Assistant
Jayne
OAK PARK, IL
05.2024 - 08.2024
- Provided strong customer service by greeting and building relationships with key clients.
- Assisted customers with item returns and payment refunds.
- Helped customers try on and fit merchandise.
Second Year Life Guard
Park District of Oak Park
OAK PARK, IL
05.2023 - 08.2023
- Provided hands-on training and guidance to newly hired employees, ensuring they understood and adhered to safety protocols and procedures
- Collaborated closely with fellow lifeguards to ensure a cohesive and supportive team environment
- Assisted in coordinating shifts and schedules to ensure adequate coverage and support for all team members.
- Promoted a safe and welcoming environment for swimmers of all ages
- Performed maintenance tasks, including pool water testing, ensuring a clean, safe and accessible facility for patrons
- Optimised customer service by resolving issues quickly and courteously
- Routinely completed safety update training and enforced safety rules
- Facilitated seamless transition between shifts by completing comprehensive handovers
- Remained alert and attentive to provide appropriate support.
Education
Biological And Biomedical Life Sciences - Pharmacology
McGill University
Montréal08-2026
Leaving Certificate -
St. Andrews College
Dublin01-2025
Skills
- Health and Safety
- Customer Service
- General Maintenance
- Cash handling accuracy
- Attention to detail
- Communication
- Teamwork
- Problem Solving
- Time Management
Timeline
Educator
Lululemon
05.2026 - Current
Educator
Lululemon
06.2025 - 08.2025
Sales Assistant
Jayne
05.2024 - 08.2024
Second Year Life Guard
Park District of Oak Park
05.2023 - 08.2023
Biological And Biomedical Life Sciences - Pharmacology
McGill University
Leaving Certificate -
St. Andrews College