Esmeraily Simon
New York
Summary
I am a full-time college student, while being a dynamic customer service professional with a proven track record at Target, adept at enhancing client satisfaction through tailored product recommendations. Skilled in time management and fluent in both Spanish and English, I consistently foster positive environments and achieve sales goals, demonstrating persistence and adaptability in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Inbound Expert
Target
Mount Vernon
01.2025 - 04.2025
- Assisted customers in finding appropriate skin care solutions by recommending specific products.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered store and merchandise questions and led customers to wanted items.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Assisted in unloading delivery trucks when necessary.
- Maintained cleanliness of work areas throughout the day.
Hair Business Owner
Self-Employed
New York
01.2022 - 01.2024
- Acquired capability to price clients according to their specific demands.
- Expert in receiving and handling clients.
- Consistently earned positive feedback from clients.
- Showed patient approach in all tasks.
- Established tranquil and inviting atmosphere.
Customer Service Representative
Walgreens
The Bronx
06.2023 - 08.2023
- Performed item unpackaging tasks efficiently.
- Guided customers through solutions to ensure satisfaction.
- Unlocked necessary items for customers.
- Rearranged disorganized items to ensure a tidy appearance after closing.
- Facilitated communication strategies for improving task execution.
Education
Queensborough community college -
Queensborough Community College
Queens, NY05.2028
Belmont Preparatory High School -
Belmont Preparatory High School
Bronx, New York06.2024
Skills
- Enthusiastic and approachable
- Willing, eager, and quick to learn new skills, while accepting constructive criticism
- Persistent in achieving goals
- Adaptable in team and solo settings
- Time management
- Advanced Spanish and English communication skills
- Customer service
- Ability to lift 40 pounds
Volunteer Experience
20, Worked in church making sure kids were in a clean environment and made sure they followed directions., 2020
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- I play basketball and do hair
- Love movies
- I like shopping
Timeline
Inbound Expert
Target
01.2025 - 04.2025
Customer Service Representative
Walgreens
06.2023 - 08.2023
Hair Business Owner
Self-Employed
01.2022 - 01.2024
Queensborough community college -
Queensborough Community College
Belmont Preparatory High School -
Belmont Preparatory High School
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