Esmeralda Avalos
Chicago,IL
Summary
Resourceful Project Manager with 7 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Overview
15
15
years of professional experience
Work History
Project Manager
FastAction Services LLC
11.2023 - Current
- Reduced construction delays by efficiently managing resources and schedules, resulting in improved client satisfaction.
- Coordinated with subcontractors for timely completion of tasks, ensuring adherence to quality standards.
- Collaborated with architects, engineers, and clients to ensure that project requirements were met and expectations exceeded.
- Communicated daily with vendors to keep project fully operational.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Lead Patient Service Representative
Retina Group Chicago
09.2021 - 11.2023
- Participated in continuous professional development opportunities to stay abreast of industry changes and maintain expertise in the field of patient services.
- Improved communication between departments by serving as a liaison between patients, healthcare providers, and administrative staff.
- Provided exceptional support to clinical staff during high-stress situations, ensuring efficient management of resources and optimal patient care for their eye injections and approvals.
- Assisted in the implementation of an electronic records management system, facilitating a seamless transition from paper-based records.
- Conducted insurance verifications and pre-authorizations to expedite patient care and reduce billing errors.
Manager
Su Casa Restaurant
10.2009 - 06.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
High School Diploma -
Morton West
Berwyn, IL06.2005
Skills
- Project Management
- Billing and Invoicing
- Payroll
- Leadership and supervision
- Microsoft Office
- Computer Proficiency 60wpm
- Excellent attention to detail
- Fast learner
- English and Spanish Fluency
- Marketing
- Data entry
- Staff Management
Languages
Spanish
Native or Bilingual
Timeline
Project Manager
FastAction Services LLC
11.2023 - Current
Lead Patient Service Representative
Retina Group Chicago
09.2021 - 11.2023
Manager
Su Casa Restaurant
10.2009 - 06.2021
High School Diploma -
Morton West
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