Summary
Overview
Work History
Education
Skills
Languages
Timeline
RegisteredNurse
Esmeralda Badillo Gomez

Esmeralda Badillo Gomez

Summary

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Herbalife Distributer

Herbalife
05.2022 - Current
  • Contributed to revenue growth by identifying new sales opportunities and closing deals successfully.
  • Conducted regular inventory audits to ensure accuracy and prevent losses.
  • Resolved customer complaints promptly, maintaining positive reputation in market.
  • Enhanced customer satisfaction by providing detailed product information and efficient order processing.
  • Processed customer payments and kept accurate financial records.
  • Effectively educate customers about the products that interest them with their specific needs and preferences.
  • Serve customers from an assorted menu of options.

Sales Associate

Hollister.Co
10.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Recommended complementary purchases to customers, increasing revenue.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Berkmar High School
Lilburn, GA

No Degree - Nursing

Kennesaw State University
Kennesaw, GA
05-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Goal oriented
  • Exceptional customer service
  • Cash handling
  • Flexible schedule
  • Cash register operation
  • Product sales
  • POS system operation
  • Retail store operations
  • Adapt to diverse groups
  • Persuasion techniques
  • Fitting room maintenance
  • Customer engagement
  • Calm demeanor
  • Positive and professional
  • Excellent people skills
  • Reliable
  • Store opening and closing
  • Brand promotion
  • Written and oral communication skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Hollister.Co
10.2024 - Current

Herbalife Distributer

Herbalife
05.2022 - Current

Berkmar High School

No Degree - Nursing

Kennesaw State University

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Esmeralda Badillo Gomez