Summary
Overview
Work History
Education
Skills
Timeline
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Esmeralda Contreras

Columbus,OH

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer experience representative position. Ready to help team achieve company goals. Positive attitude and willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Sous Chef

Chicken Salad Chick
11.2023 - Current
  • Enhanced overall restaurant efficiency by streamlining kitchen operations and implementing effective time management strategies.
  • Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
  • Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
  • Developed strong relationships with local vendors, securing fresh ingredients at competitive prices while supporting community businesses.
  • Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.

Sales Associate

Home Depot
03.2023 - 07.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

Associate of Science - Health Sciences

Columbus State Community College
Columbus, OH
05.2025

High School Diploma -

Beechcroft High School
Columbus, OH
05.2022

Skills

  • Workflow Optimization
  • Inventory Management
  • Customer Service
  • Team Leadership
  • Compliance
  • Detail Oriented
  • Time Management

Timeline

Sous Chef

Chicken Salad Chick
11.2023 - Current

Sales Associate

Home Depot
03.2023 - 07.2023

Associate of Science - Health Sciences

Columbus State Community College

High School Diploma -

Beechcroft High School

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Esmeralda Contreras