Esmeralda Espinola
Summary
To join an organization which can fully utilize my overall skills and education in Criminal Justice, Security, Public Policy, and Police Administration
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier Assistant
Curacao Retail
11.2024 - 12.2024
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
Security/Cashier
Curacao Retail
10.2022 - 04.2023
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Retail Sales Associate/E-Commerce Assistant
Curacao Retail
10.2021 - 12.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Volunteer
School Events
04.2018 - 04.2018
- Led group discussions and activities to meet different community needs.
Babysitter
Neighbor
07.2017 - 09.2017
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Taught children basic life skills, manners and personal hygiene.
- Prepared healthy, age-appropriate snacks and meals.
Education
Diploma - Criminal Justice Program
UEI College
Huntington Park, CA11-2024
High School Diploma -
Manual Arts High School
Los Angeles, CA06-2019
Skills
- Computer Skills (eg office suite )
- Positive Attitude
- Attention to Detail
- Time Management
- Multitasking Abilities
- Adaptability
- Team building
- Handcuffing
- Policing Reporting
- Customer service
- Problem-solving
- Teamwork and collaboration
- Patience and empathy
- Criminal investigation
Certification
. Mod 110 Justice and Security
. Mod 140 investigations and surveillance
. Mod 160 Homeland security and Terrorism
.Mod 180 Gangs and Drugs
. Mod 190 Communications for justice and security
. Heartsaver First Aid CPR AED
. Power to arrest certification
. Active shooter training Los Angeles sheriff homeland security guidelines
. Security Guard License
. Sexual Harassment Training
Languages
English
Full Professional
Spanish
Full Professional
Education
Los Angeles, CA,Huntington Park, CA
Timeline
Cashier Assistant
Curacao Retail
11.2024 - 12.2024
Security/Cashier
Curacao Retail
10.2022 - 04.2023
Retail Sales Associate/E-Commerce Assistant
Curacao Retail
10.2021 - 12.2021
Volunteer
School Events
04.2018 - 04.2018
Babysitter
Neighbor
07.2017 - 09.2017
Diploma - Criminal Justice Program
UEI College
High School Diploma -
Manual Arts High School
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