Esmeralda Fabian
Laguna Hills,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Associate
In-N-Out
Laguna Niguel, CA
12.2022 - Current
- Clean and Maintenance in the dinning room, and in the associate area
- Trained new associates on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently.
- Organized backroom areas to maintain a clean and organized work environment.
- Participated in monthly team meetings to discuss sales goals and strategies.
- Built relationships with customers by providing friendly customer service.
- Answered customer questions and provided store information.
- Built and maintained relationships with peers and upper management to drive team success.
- Prepared, opened and closed the store.
- Trained new team members in cash register operation, stock procedures and customer services.
Team Member
Chick-fil-A
Laguna Niguel, CA
03.2022 - 12.2022
- Assisted customers
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer issues promptly in a professional manner.
- Participated in training sessions for new employees when needed.
- Monitored expiration dates on food items for freshness assurance.
- Developed positive customer relationships through friendly greeting and excellent service.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
Education
Certificate Towards License - Cosmetology Education
Saddleback Beauty Academy
Laguna Hills, CA09-2024
High School Diploma -
Laguna Hills High School
Laguna Hills, CA06-2022
Skills
- Bilingual (Spanish)
- Cash Handling
- Time Management
- Oral communication
- Performance Improvement
- Relationship Building
- Customer Service
- Cross-Functional Teamwork
- POS System Operation
- Workplace Safety
Timeline
Associate
In-N-Out
12.2022 - Current
Team Member
Chick-fil-A
03.2022 - 12.2022
Certificate Towards License - Cosmetology Education
Saddleback Beauty Academy
High School Diploma -
Laguna Hills High School