Esmeralda Garcia M.

• Identified opportunities to refer customers to other areas of the bank for additional services.
• Built and maintained client relationships through quality, personalized interactions.
• Provided exceptional customer service while accurately processing transactions.
• Balanced cash drawer on a daily basis.
• Knowledgeable with ATM responsibilities.
• Adhered strictly to all procedures related to handling money at the teller window.

• Collected payments and provided accurate change.

• Helped customers find specific products, answered questions, and offered product advice.

• Provided high level of service and friendly, welcoming attitude
• Accepted cash and credit card payments, issued receipts and provided change.
• Trained new team members in cash register operation
• Helped with purchases and signed customers up for rewards program.