Esmeralda Garza
Baytown
Summary
Dedicated and Energetic Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
5
5
years of professional experience
Work History
Cashier/Beverage Associate
Bucees
Baytown
05.2023 - Current
- Processed customer transactions efficiently and accurately at a high-volume convenience store.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided exceptional service during transactions.
- Collaborated with team members to manage inventory levels and restock merchandise as needed.
- Trained new team members in cash register operation, stock procedures, and customer services.
Canine Coach
Dogtopia
Webster
04.2022 - 07.2022
- Guided dog training sessions to enhance obedience and social skills.
- Monitored playgroups to ensure safe and engaging environments for dogs.
- Maintained cleanliness of facilities and equipment for optimal hygiene standards.
- Implemented safety protocols to protect dogs during playtime and training sessions.
Lead of Associates
Urban Air Trampoline and Adventure Park
Pasadena
01.2021 - 01.2022
- Delegated daily tasks to team members to optimize group productivity, and monitored team progress.
- Counted inventory, resolved discrepancies, and completed paperwork to keep system accurate and current.
- Fostered positive employee relationships through communication, training and development coaching.
- Created and distributed monthly, quarterly, and annual reports to management regarding performance.
- Kept work areas clean, neat, and free of safety hazards to maximize efficiency.
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
- Documented production levels and materials used to keep management informed.
- Collaborated with management team to implement new work procedures or policies.
Education
High School Diploma -
Deer Park High School
Deer Park, TX05.2021
Skills
- Production Monitoring
- Equipment Maintenance
- Workplace Safety
- Giving Constructive Feedback
- Work Planning and Prioritization
- Issue Resolution
- Verbal and Written Communication
- Attention to Detail
- Flexible Schedule
- Teamwork and Collaboration
- Experience in Leadership
Languages
Spanish
Native/ Bilingual
Timeline
Cashier/Beverage Associate
Bucees
05.2023 - Current
Canine Coach
Dogtopia
04.2022 - 07.2022
Lead of Associates
Urban Air Trampoline and Adventure Park
01.2021 - 01.2022
High School Diploma -
Deer Park High School