Tyrone Jackson
College Station,TX
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
25
25
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Grocery and Beverage Team Lead
Target
Bryant, TX
08.2013 - Current
- Led team in daily operations and ensured efficient workflow.
- Trained new employees on company policies and procedures.
- Coordinated scheduling to optimize staff coverage during peak hours.
- Resolved customer inquiries and provided excellent service support.
- Monitored team performance and provided constructive feedback regularly.
- Collaborated with management on strategic initiatives for store goals.
- Trained new staff in relevant processes and procedures.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved escalated customer complaints or queries promptly and efficiently.
Public Health Technician
Health and Human Services Commission
Austin, TX
06.2009 - 09.2011
- Conducted health assessments and screenings for community members.
- Assisted in data collection for public health research initiatives.
- Educated the public on disease prevention and health promotion strategies.
Juvenile Detention Officer
Texas Juvenile Justice Department
Bryan, Texas
02.2001 - 06.2009
- Supervised youth in detention facilities, ensuring safety and security.
- Conducted regular inspections of facilities to maintain safety standards.
- Implemented behavior management strategies to support youth rehabilitation efforts.
- Trained staff on emergency response protocols and crisis intervention techniques.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Documented incidents and maintained accurate records of youth behaviors.
- Facilitated group discussions to promote positive communication among residents.
- Enforced facility rules and regulations to maintain order and discipline.
- Completed daily reports.
- Facilitated communication between detainees and their families when appropriate.
- Informed detained youths about available services that could assist them upon release.
- Provided guidance regarding legal rights and responsibilities of juvenile offenders.
- Helped facilitate transition back into society by providing resources such as job placement assistance or housing referrals.
- Patrolled correctional facility to ensure it's clean, secure and maintained.
- Observed and recorded progress of each juvenile offender.
- Followed medical orders and dispensed medications, when needed.
- Monitored detainees for compliance with regulations, safety protocols, and behavior standards.
- Encouraged positive behaviors among detained juveniles through rewards systems.
- Developed relationships with both staff members and inmates in order to provide an open line of communication.
- Adhered to all laws pertaining to the confinement of minors in a detention center.
- Maintained records of individual detainees' progress and behavior while in custody.
- Assisted in developing rehabilitation plans for juvenile offenders.
- Reported incidents of misconduct or violations of policy to supervisors.
- Intervened during crisis situations involving detainees to de-escalate potential conflicts.
Education
Bachelor of Science - Criminal Justice
Liberty University
Lynchburg, VA 01.2011 - 06.2012
Skills
- Customer service
- Team leadership
- Conflict resolution
- Staff training
- Performance monitoring
- Process improvement
- Data collection
- Crisis intervention
- Effective communication
- Problem solving
- Time management
- Decision making
- Relationship building
- Diversity and inclusion
- Production monitoring
- Employee evaluation
- Change management
- Complaint resolution
- Task delegation
- Regulatory compliance
- Employee engagement
- Performance improvement
- Quality control
- Equipment maintenance
- Loss prevention
- Workflow management
- Attention to detail
- Workplace safety
- Talent acquisition
- Coaching and mentoring
Certification
- Certified in CPR training and first aid as well AED training. Food Handler Certified.
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridTimeline
Grocery and Beverage Team Lead
Target
08.2013 - Current
Bachelor of Science - Criminal Justice
Liberty University
01.2011 - 06.2012
Public Health Technician
Health and Human Services Commission
06.2009 - 09.2011
Juvenile Detention Officer
Texas Juvenile Justice Department
02.2001 - 06.2009
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