Esmeralda Hernandez
Austin,TX
Summary
Accomplished Student Success Coach devoted to students' needs. Focused on helping students manage and overcome personal, social and behavioral problems negatively impacting wellbeing or academic success. Goes above and beyond every year to enhance student experiences and help each reach full potential.
Overview
6
6
years of professional experience
Work History
Student Success Coach
The Goodwill Excel Center
Austin, TX
03.2023 - Current
- Conducted one-on-one meetings with students to discuss their progress towards achieving academic goals.
- Developed relationships with faculty members to better understand student needs and help them succeed academically.
- Maintained accurate records of student interactions and progress toward meeting established goals.
- Identified at-risk students early on by monitoring attendance and participation patterns in class activities or assignments.
- Advised students on course selection, pathways and career options.
- Promoted the use of campus resources that support student learning outcomes and overall well-being.
Early Childhood Educator
The Goodwill Excel Center- The Exploration Center
Austin, TX
08.2021 - 02.2023
- Built and strengthened positive relationships with students, parents and teaching staff.
- Distributed quarterly progress assessments and milestone reports to each parent.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
Sales Associate
Lowes Home Improvment
San Marcos, TX
05.2020 - 08.2021
- Leveraged equipment and machinery to match and mix paint while visually distinguishing slight color variations.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered store and merchandise questions and led customers to wanted items.
Sales Associate
Hollister
San Marcos, TX
01.2018 - 07.2021
- Increased purchase amounts by cross-selling with similar products.
- Engaged customers in friendly, professional dialogue to determine needs.
Cashier
Kissing Tree Golf Course
San Marcos, TX
10.2018 - 05.2020
- Trained new team members in cash register operation, stock procedures and customer services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Bachelor of Science - Family and Consumer Sciences
Texas State University
San Marcos, TX08.2021
Skills
- Collaborative and Team-Oriented
- Progress Tracking and Reporting
- Experience with Diverse Student Populations
- Individualized Support
- Academic Advising
- Academic requirements knowledge
- Excellent oral and written communication
- Fluent in Spanish
Timeline
Student Success Coach
The Goodwill Excel Center
03.2023 - Current
Early Childhood Educator
The Goodwill Excel Center- The Exploration Center
08.2021 - 02.2023
Sales Associate
Lowes Home Improvment
05.2020 - 08.2021
Cashier
Kissing Tree Golf Course
10.2018 - 05.2020
Sales Associate
Hollister
01.2018 - 07.2021
Bachelor of Science - Family and Consumer Sciences
Texas State University
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