Summary
Overview
Work History
Education
Skills
Timeline
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Esmeralda Hernandez

Joliet,IL

Summary

Motivated bilingual employee with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines, willing to easily adapt and learn in all kinds of environment. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Barista

Pitstop Corner Cafe
10.2022 - Current
  • Tasks for night shift consisted of greeting costumers and preparing food and drinks such as sandwiches and coffee or serving dinners.
  • Night Shift had the responsibility of cleaning every night throughout the entire place.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.

Online Grocery Personnel

Walmart
05.2021 - 08.2021
  • Tasks consisted of picking all of costumers groceries and dispensing costumers grocery orders to their cars.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Education

Sonography Pre-Requisites -

Joliet Junior College
Joliet, IL
05.2027

High school diploma -

Joliet Central High School
Joliet, IL
05.2023

Skills

  • Fluent in Spanish
  • Communication skills
  • Customer service
  • Leadership
  • Organizational skills
  • Time management
  • Social listening
  • Friendly and outgoing
  • Team Player
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Professional Demeanor

Timeline

Barista

Pitstop Corner Cafe
10.2022 - Current

Online Grocery Personnel

Walmart
05.2021 - 08.2021

Sonography Pre-Requisites -

Joliet Junior College

High school diploma -

Joliet Central High School

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Esmeralda Hernandez