Esmeralda Lares-Alvarado
Price
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Bank Teller
Mountain America Credit Union
Price
12.2023 - Current
- Processed customer transactions efficiently and accurately.
- Assisted members with account inquiries and banking services.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Department Manager
McDonald's
12.2018 - 12.2023
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Collaborated with department managers to ensure transparency and alignment on operational goals.
Education
High School Diploma -
Carbon High School
Price, UTSkills
- Cash Handling
- Financial transactions
- Customer Service
- Bilingual communication
- Availability Management
- Telephone etiquette
- Communication proficiency
- Team Leadership
- Communication skills
Languages
- Spanish
- English
Timeline
Bank Teller
Mountain America Credit Union
12.2023 - Current
Department Manager
McDonald's
12.2018 - 12.2023
High School Diploma -
Carbon High School