Esmeralda Leyva
Azusa,CA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Alta Lab Diagnostic Laboratories
Altadena, CA
09.2024 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Handled incoming calls, directing inquiries to appropriate departments for timely responses.
- Maintained accurate patient records, ensuring compliance with privacy regulations and lab protocols.
- Coordinated communication between patients and laboratory staff to enhance service delivery.
Youth Leader
LEARN
Whittier, CA
12.2022 - 01.2024
- Facilitated engaging workshops to promote youth development and leadership skills.
- Mentored junior volunteers, fostering skill development and teamwork within the organization.
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Developed rapport with young participants, providing support and guidance in their personal challenges.
COVID-19 Tester
LEARN
Whittier, CA
05.2021 - 07.2022
- Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
- Administered required COVID-19 rapid tests and collected specimens using proper swabbing technique.
- Reminded individuals to follow proper social distancing and comply with mask mandates.
- Followed laboratory guidelines for handling biological specimens.
- Followed in-process quality control procedures and performed accurate data entry of patient information to prepare collected specimens for testing and analysis.
Education
Bachelor of Arts - Communication Disorders
California State University - Los Angeles
Los Angeles, CA05-2024
Associate of Arts - Child Development
Pasadena City College
Pasadena, CA05-2022
Skills
- Contributing Team Player
- Critical Thinking
- Verbal and Written Communication
- Problem Solving
- Data Entry
- Organization skills
Certification
Speech-Language Pathology Assistant (SLPA) License- State of California
License #:
Expires:
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Receptionist
Alta Lab Diagnostic Laboratories
09.2024 - Current
Youth Leader
LEARN
12.2022 - 01.2024
COVID-19 Tester
LEARN
05.2021 - 07.2022
Bachelor of Arts - Communication Disorders
California State University - Los Angeles
Associate of Arts - Child Development
Pasadena City College