Summary
Overview
Work History
Education
Skills
Work Preference
Languages
Timeline
Generic

Esmeralda Martinez

Case Management/Service Coordinator
Baldwin Park,CA

Summary

Over ten years of professional experience working with children and adults in the Mental Health Industry and familiar with DMH paperwork and HIPPA regulations. I am a self-starter, self-motivated person with skills in troubleshooting and problem resolution(s) seeking to continue my career with an organization that offers the opportunity for career advancement and growth.

Overview

13
13
years of professional experience

Work History

Handles officer

  • Of-the-day (OD) duties as required
  • Handles confidential information and adheres to Welfare and Institution (W&I) codes
  • Consults with appropriate specialists regarding the service needs of consumers
  • Maintain effective working relationships with top management, peers, and staff.

Case Management/Service Coordinator

South Central Los Angeles Regional Center, SCLARC
08.2017 - Current
  • Provides case management services for an assigned caseload
  • Works closely with consumers and/or their families
  • Communicates with staff, vendors, and the community
  • Organizes and resolves work-related situations
  • Contacts assigned consumers and document information according to established SCLARC Standard Operating Procedures (SOPs) and policy
  • Complete required documentation
  • Prepares case transfers as needed
  • Attends all unit, division, supervision, staff, and in-service training meetings as required
  • Attends all Planning Team meetings at primary programs and any other consumer-related special meetings/hearings (e.g
  • SCAN, court, IEPs/IFSPs staffing, mental health, governmental/community agencies, placement, etc.) as required.

Behavior Therapist

A Change of Trajectory
Covina
06.2014 - 08.2017
  • Apply Behavior principles for children with autism ages 0-5 and adolescents ages 6-18 and integrate IEPs goals
  • Provided therapy for dually diagnosed disorders and apply treatment plans for children
  • Document daily progress notes and collects data in a timely manner
  • Provided individual and group therapy based on diagnosis and treatment goals
  • Short and long-term treatment was provided
  • Conducted in-home and school visits as needed by family and treatment plans for tracking outcome goals
  • Met with parents/guardians to develop, educate and support their children’s treatment plans
  • Assisted parents to maximize their participation
  • Attended and presented case treatment interventions and plans at team meetings
  • Made changes based on team input.

Behavior Aide/DSP

Mercedes Diaz Homes, Inc
Whittier, CA
12.2011 - 08.2014
  • Assist individuals with special needs by teaching self-dependency and helping them integrate into social settings
  • Perform CPR and first aid as needed, and assist consumers with self-administration of medication as required
  • Ensure consumer’s safe environment at all times
  • Document incidents (SIRs), maintain progress notes and report observation or evidence of consumer rights violations when deemed necessary
  • Assist and/or participate in daily living activities as well as provide transportation when needed.

Education

Masters of Science - Organizational, Leadership and Business Innovation

UWLA
Los Angeles, CA

MBA - undefined

University of West Los Angeles (UWLA)

Bachelors - Science in Human Services

University of Phoenix
November 2011

High School Diploma of Arts - undefined

Baldwin Park School
June 2002

Skills

  • Client Advocacy
  • Status Meetings
  • MS Office Expertise
  • Ongoing Client Support
  • Email Correspondence
  • Building Rapport and Trust
  • Telephone Communication
  • Phone Inquiries
  • Onsite Visits
  • Records Preparation
  • Train Workers
  • Adaptability and Flexibility

Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Languages

Spanish
Bilingual or Proficient (C2)

Timeline

Case Management/Service Coordinator

South Central Los Angeles Regional Center, SCLARC
08.2017 - Current

Behavior Therapist

A Change of Trajectory
06.2014 - 08.2017

Behavior Aide/DSP

Mercedes Diaz Homes, Inc
12.2011 - 08.2014

Masters of Science - Organizational, Leadership and Business Innovation

UWLA

MBA - undefined

University of West Los Angeles (UWLA)

Bachelors - Science in Human Services

University of Phoenix

High School Diploma of Arts - undefined

Baldwin Park School

Handles officer

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Esmeralda MartinezCase Management/Service Coordinator