Esmeralda Martínez
Lemon Grove,CA
Summary
Conscientious COVID-19 Tester known for high productivity and efficient task completion. Possess specialized skills in sample collection, data analysis, and patient communication. Excel in empathy, adaptability, and teamwork to ensure smooth operation of testing processes. Always prioritize safety protocols and accurate reporting to contribute to public health efforts. Compassionate Direct Support Professional known for productivity and efficient task completion. Skilled in behavior management, personal care assistance, and developing individualized support plans. Excel in communication, empathy, and patience to enhance client satisfaction and well-being.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Options For All
San Diego, CA
06.2023 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Accompanied individuals on outings to promote independence and integration into the community.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Facilitated social interactions between participants and their peers in the community.
- Provided guidance and support to ensure safety of individuals served.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Accompanied or transported clients to appointments, errands and social activities.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Built strong and trusting rapport with clients and loved ones.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Recorded client status progress and challenges in logbooks and reports.
- Assisted clients with maintaining good personal hygiene.
CSR
LAZ Parking
San Diego, CA
03.2022 - 03.2023
- Provided customer service support to clients.
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Resolved customer service issues quickly and efficiently.
- Provided customer service assistance when necessary.
- Contributed to a positive customer service experience by providing excellent customer service skills.
- Provided exceptional customer service to all customers.
COVID-19 Tester
Sala homes
San Jose, CA
07.2021 - 02.2022
- Provided education about COVID-19 prevention, transmission, and safety measures.
- Collaborated with medical staff members on strategies for managing cases of suspected or confirmed coronavirus infections.
- Maintained accurate records of test results and other relevant information in electronic health records system.
- Collected swab samples from patients for laboratory analysis of COVID-19 status.
- Responded quickly and effectively to inquiries from patients regarding their test results or other issues related to COVID-19 care.
Education
Bachelor of Science - Medical Assisting
UEI College - San Diego
San Diego, CA11-2018
High School Diploma -
Instituto Kolbe
Tijuana BC07-2017
Skills
- Medical terminology understanding
- Problem-solving capabilities
- Stress management techniques
- PPE Requirements and Enforcement
- Client Relations
- Customer Relations
- Team Developmen
- Client documentation
- Direct Patient Care
- Transportation
- First aid and safety
- Patient Education
- Client Transportation
- Client Support
- Social Skills Development
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Direct Support Professional
Options For All
06.2023 - Current
CSR
LAZ Parking
03.2022 - 03.2023
COVID-19 Tester
Sala homes
07.2021 - 02.2022
Bachelor of Science - Medical Assisting
UEI College - San Diego
High School Diploma -
Instituto Kolbe
Similar Profiles
Nevaeh ZelayaNevaeh Zelaya
Direct Support Professional at Options For AllDirect Support Professional at Options For All
April ZappaApril Zappa
Patient Care Coordinator /Medical Assistant/Receptionist at Options Medical Weight LossPatient Care Coordinator /Medical Assistant/Receptionist at Options Medical Weight Loss
Chayce GraffChayce Graff
Program Assistant at Home and Community Options Inc.Program Assistant at Home and Community Options Inc.
David MoyaDavid Moya
Telecommunications Technician at Tel Tech PlusTelecommunications Technician at Tel Tech Plus
Gabrielle SotoGabrielle Soto
Sales Lead Keyholder at Francesca's BoutiqueSales Lead Keyholder at Francesca's Boutique