Kimette MARGIOTTI

I reconciliation of loads ensuring proper payments to drivers.

Prepare billing information and verify any changes to support accurate and efficient billing errors or discrepancies.

• Made sure that products were produced on time and are of good quality.
• Examined incoming materials and compared to documentation for accuracy and quality.
• Inspected finished products for quality and adherence to customer specifications.

• Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
• Helped with diagnosing patients and delivering treatments with timely medication administration and specimen collection.
• Completed entries in log books, journals and care plans to document accurately report patient progress.
• Supervised daily activities and provided assistance when needed.
• Monitored progress and documented any patient health status changes, keeping healthcare team updated.
• Assisted disabled clients in any way necessary to facilitate independence and well-being.
• Worked to improve and enhance patient lives through effective and compassionate care.

• Managed quality assurance program including on site evaluations, internal audits and customer surveys.
• Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
• Worked with Low income and Medicare customers to understand requirements and provide exceptional resource service.

• Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
• Completed entries in log books, journals and care plans to document accurately report patient progress.
• Supervised daily activities and provided assistance when needed.
• Monitored progress and documented any patient health status changes, keeping healthcare team updated.
• Assisted disabled clients in any way necessary to facilitate independence and well-being.
• Worked to improve and enhance patient lives through effective and compassionate care.
• Ensured safety and well-being of each patient in alignment with care plan.

• Transported and escorted program participants to and from activities and on field trips.
• Designed enjoyable and innovative customized training programs based upon fitness goals.
• Provided clear instruction to activity and program participants to ensure fun and safety.
• Designed customized client programs to meet individual fitness needs.
• Instructed participants on safety techniques and specific activity requirements.

• Performed assessments on activity programs to determine what specific activities were suitable.
• Supervised Activities Assistant and conducted performance evaluations.
• Created and delivered recreational programs for small and large groups of residents.
• Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
• Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
• Designed wide variety of activities to stimulate interest, involvement and engagement of patients.

• Monitored food preparation, production and plating for quality control.
• Directed activities of team of skilled kitchen workers preparing and serving meals.
• Set and oversaw weekly and special event menu plans.
• Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
• Prepared meals from scratch using authentic, popular recipes to generate repeat business.

• Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
• Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Cooked meals according to administrative policies, health code regulations and food service standards.

• Established and updated work schedules to account for changing staff levels and expected workloads.
• Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
• Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
• Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
• Maintained accurate, current and compliant financial records by monitoring and addressing variances.
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.