Summary
Overview
Work History
Education
Skills
Professional References
Timeline
SalesAssociate

Esmeralda Najera

Lake Forest,CA

Summary

Experienced professional office support specialist with a proven track record of efficiently managing administrative tasks and enhancing workplace productivity. Demonstrates a strong focus on team collaboration to adapt to changing needs and ensure seamless operations. Recognized for reliability, effective communication, and expertise in customer service. Committed to delivering exceptional results that exceed expectations.

Overview

5
5
years of professional experience

Work History

Sales Associate

Ulta
05.2023 - Current
  • Flexibility and ability to adapt in any situation, such as environment, challenges, job duties, and work schedules
  • Staying informed regarding new or existing products (e.g., their ingredients and benefits) to better serve guests
  • Support Management team by implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop

Key Holder

Torrid
05.2022 - 04.2023
  • Ability to Multitask in a fast-paced environment while also being committed to creating an amazing customer experience
  • Flexibility and ability to adapt in any situation, such as environment, challenges, job duties, and work schedules
  • Fashioned Focused and stay on top of current trends
  • Set The Torrid Connection through selling skills and customer service
  • Support Management team by implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop

Sales Associate

Torrid
01.2022 - 04.2023
  • Provide efficient service to customers without making them feel rushed or uncomfortable
  • With the overall goal of making them feel comfortable, confident, and feeling like they leave with what they need
  • Developing time management skills and multitasking skills by helping multiple customers and completing online orders
  • Excellent teamwork by assisting other sales associates to provide customers with the best possible experience

Market Table Attendant

Fogo De Chão
09.2021 - 12.2021
  • Improvement in communication skills, confidence, and knowledge of how to properly attend to customers
  • Accomplished to get immediate raise and move positions within only working a few months for Fogo de Chao
  • Able to work within large crowds

Head Chef

Fogo De Chão
05.2020 - 12.2021
  • Built people and business skills such as communicating skills, motivation skills, leadership skills, problem solving skills, and organizational skills
  • Being able to handle multiple task and work well in environment with time constraints
  • Ability to troubleshoot effectively
  • Ability to train and develop staff
  • Ability to innovate and implement new ideas

Kitchen Prep

Fogo De Chão
05.2020 - 12.2021
  • Knowledge of techniques and equipment for food preparation
  • Expanded knowledge on how to handle food without causing any cross contamination or causing allergy incidents for guests
  • Being able to learn and pick up new tasks immediately

Education

Bachelor of Science/Arts Degree - Business Administration And Minor in Psychology

Vanguard University
Costa Mesa, CA
05.2025

Skills

  • Microsoft Office
  • Leadership
  • Effective Time Management
  • Multi-tasking strength
  • Communication
  • Excellent people skills
  • Bilingual (English & Spanish)
  • Verbal/written communication
  • Customer service
  • Problem-solving
  • Project management
  • Data analysis
  • Visual merchandising
  • Team collaboration
  • Positive attitude
  • Effective communication
  • Organizing and categorizing

Professional References

  • Meagan Mesa, Experienced Manager at Ulta, (714) 417-1105
  • Isabella Corrido, Operations Manager, Ulta, (949) 735-4310
  • Francesca Chiarini, Sales Manager at Fogo De Chão, (714) 501-0036

Timeline

Sales Associate

Ulta
05.2023 - Current

Key Holder

Torrid
05.2022 - 04.2023

Sales Associate

Torrid
01.2022 - 04.2023

Market Table Attendant

Fogo De Chão
09.2021 - 12.2021

Head Chef

Fogo De Chão
05.2020 - 12.2021

Kitchen Prep

Fogo De Chão
05.2020 - 12.2021

Bachelor of Science/Arts Degree - Business Administration And Minor in Psychology

Vanguard University

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Esmeralda Najera