Esmeralda Ramirez
San Jose,CA
Summary
Strategic Manager with extensive experience in team leadership and project delivery. Expertise in coordinating operational initiatives to enhance efficiency and drive process improvements. Strong ability to build relationships across all organizational levels while managing security operations and focusing on risk mitigation. Committed to fostering a culture of safety and efficiency through effective stakeholder engagement and project oversight.
Overview
30
30
years of professional experience
Work History
Manager Site Security Operations Santa Clara
Applied Materials
Santa Clara, CA
12.2021 - 04.2026
- Manage day to day physical security operations across assigned sites.
- Conduct security assessments and vulnerability analysis.
- Oversee contract guard services including staffing models, post orders and procedures.
- Support incident response, investigations and after-action reporting
- Track Budget, invoices and cost controls
- Facilitated communication between departments to streamline project execution and support initiatives.
- Directed team operations to enhance production efficiency and workflow.
Security Manager/Applied Materials
Securitas Security Services USA
Santa Clara, CA
09.2013 - 12.2021
- Oversaw daily operations of security department to ensure effective security measures.
- Managed 1573 HPW to maintain optimal security coverage for client sites.
- Provided client with actionable recommendations to enhance security program effectiveness.
- Implement and supervise security department improvements.
- Supervised security supervisor, patrol officers, and lobby staff to ensure efficient operations.
- Oversee Applied Materials badging department, PBX operators and back up SOC.
- Processed special requests for security coverage to accommodate client needs.
- Manage payroll, weekly report and invoice input on client portal.
- Supported analysis of department budget to identify areas for cost savings.
Flextronics International Account Manager
Securitas Security Services
San Jose, CA
03.2011 - 09.2013
- Implemented security processes and procedures per Flextronics security management guidelines.
- Supported implementation of physical security standards in confidential production areas.
- Managed daily security program to ensure compliance with safety protocols.
- Conduct site assessments for loss prevention.
- Revised security post orders to align with current protocols.
- Oversee - Security Operation Center personnel and update procedures.
- Manage security projects.
Security Systems Administrator- Kaiser Permanente
Securitas Security Services
Fremont
11.2010 - 03.2011
- Participated in deployment and expansion of Lenel On Guard system as new facilities were integrated.
- Processed requests for system and user modifications including time zones, alarm masking, holiday setup, hardware configurations, access levels, and coordination of system expansions.
- Coordinated resolution of operational technical support issues, escalating system operation failures to appropriate resources.
- Created custom reports for investigations.
- An in-depth understanding of the Lenel On Guard applications in administration.
Flextronics International Account Manager
Securitas Security Services
San Jose, CA
03.2005 - 11.2010
- Ensured safety and security of Flextronics facilities by adhering to established security operating procedures.
- Managed 1080 hours per week by overseeing daily operations, badging office personnel, scheduling sites, and processing payroll.
- Coordinated special coverage based on client requests.
- Assist with conducting investigations in areas of video surveillance and history reports.
- Conduct training drills for officers.
- Assisted Corporate Security in investigations and facilitated transition during acquisition by Flextronics.
JDS Uniphase Security Supervisor
Pinkerton Government Services
San Jose, CA
09.2002 - 03.2005
- Conducted site rounds and responded to emergencies to maintain safety and security.
- Developed training materials for Security Operation Center to enhance officer preparedness.
- Coordinated weekly site schedule, managed payroll, and trained new officers to ensure operational readiness.
Flextronics Site Supervisor
Pinkerton Security Services
San Jose, CA
05.2000 - 07.2002
- Managed 2,800 hours per week, overseeing daily operations, badging personnel, scheduling, and payroll to ensure efficient site functionality.
- Conducted site audit with client walk-through, implementing corrections and recommendations to meet security requirements.
- Revised post orders for clarity and compliance with security protocols, enhancing operational effectiveness.
- Reviewed officer performance and conducted incident investigations.
- Complete weekly operations report for Account Manager.
Hewlett Packard Assistant Project Manager
Pinkerton Security Services
San Jose, CA
11.1999 - 11.2000
- Oversaw daily operations, site schedule, and payroll to ensure smooth functioning of site activities.
- Assisted Project Manager in reviewing invoices and reconciling discrepancies to maintain accurate financial records.
- Coordinated new officer training sessions to improve skills and knowledge, leading to enhanced team readiness.
- Responded to site emergencies by implementing safety protocols and coordinating with emergency services.
- Updated post orders to ensure clarity and compliance with site protocols.
Hewlett Packard Security Supervisor
Pinkerton Security Services
San Jose, CA
11.1998 - 11.1999
- Implemented goals and objectives to enhance security protocols and team performance.
- Supervised 13 security officers, ensuring adherence to safety protocols and operational efficiency.
- Coordinated communication with HP and security personnel to ensure smooth operations at the security base.
- Managed new hires and reassignments, addressing personnel issues to maintain team cohesion.
- Provide written performance reviews to staff.
Hewlett Packard Security Base Operator/Patrol Officer
Pinkerton Security Services
San Jose, CA
06.1996 - 07.1998
- Managed base operations, dispatched officers, accessed employees, responded to emergencies, observed camera activity, and investigated system alarms to ensure safety and security.
- Monitored property and access control, completed daily activity reports, including incident reports, to maintain accurate records and enhance security measures.
- Documented officer activities in daily logs submitted to base operations, providing comprehensive records for operational oversight.
Education
Bachelor's of Science Degree - Organizational Security
University of Phoenix
Phoenix, Arizona07-2018
Some College (No Degree) - Administration of Justice
Evergreen Community College
San Jose, CaliforniaSkills
- Security management
- Crisis management
- Project management
- Policy implementation
- Budget oversight
- Stakeholder engagement
- Client management
- Training delivery
- Team leadership
- Problem solving
- Attention to detail
- Coaching
- Effective communication
Accomplishments
- Experienced in client relations by providing site assessments to improve security patrol processes and enhance security visibility.
- Mentored and trained new supervisors.
- Developed a comprehensive 'On the Job Training Checklist' for site security program.
- Supervised the implementation of the monitoring processes of a Home Land Security restricted area.
- Supervised the training development process for the back-up Security Operation Center.
- Manage weekly payroll with a high proficiency in the SAFES.
- Assisted and conducted interviews with prospective Officers and Supervisors.
Languages
Spanish
Full Professional
Timeline
Manager Site Security Operations Santa Clara
Applied Materials
12.2021 - 04.2026
Security Manager/Applied Materials
Securitas Security Services USA
09.2013 - 12.2021
Flextronics International Account Manager
Securitas Security Services
03.2011 - 09.2013
Security Systems Administrator- Kaiser Permanente
Securitas Security Services
11.2010 - 03.2011
Flextronics International Account Manager
Securitas Security Services
03.2005 - 11.2010
JDS Uniphase Security Supervisor
Pinkerton Government Services
09.2002 - 03.2005
Flextronics Site Supervisor
Pinkerton Security Services
05.2000 - 07.2002
Hewlett Packard Assistant Project Manager
Pinkerton Security Services
11.1999 - 11.2000
Hewlett Packard Security Supervisor
Pinkerton Security Services
11.1998 - 11.1999
Hewlett Packard Security Base Operator/Patrol Officer
Pinkerton Security Services
06.1996 - 07.1998
Bachelor's of Science Degree - Organizational Security
University of Phoenix
Some College (No Degree) - Administration of Justice
Evergreen Community College