Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Esmeralda Romero

San Jose,CA

Summary

Sociable Server offering 4 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of food safety and sanitation regulations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Server

My Kitchen Restaurant
San Jose, CA
02.2022 - 04.2024
  • Prepared checks, itemizing total meal costs and taxes.
  • Handled cash transactions
  • Filled condiments and napkin containers during slack periods.
  • Informed customers of daily specials and signature menu items.
  • Provided excellent customer service, ensuring guest satisfaction and repeat business.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Management Trainee

My Kitchen Restaurant
San Jose, CA
01.2023 - 12.2023
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Fostered a positive work environment to retain top talent.
  • Monitored inventory levels and adjusted purchasing plans accordingly.
  • Prepared monthly reports detailing project status, budget allocations.

Dishwasher

My Kitchen Restaurant
San Jose , CA
09.2021 - 02.2023
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Maintained cleanliness of kitchen utensils, equipment, and work areas.
  • Cleaned kitchen floors, walls, hoods, drains, and other surfaces.

Host

My Kitchen Restaurant
San Jose , CA
  • Checked on guest experience, addressing concerns promptly.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Maintained clean and organized entryway for guests' comfort.
  • Managed reservations and maintained waitlists efficiently.

Busser

My Kitchen Restaurant
San Jose, CA
  • Filled and served various beverages for customers.
  • Performed opening and closing duties as assigned by management.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Managed inventory levels for optimal bar supply efficiency.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Operated cash register accurately while processing guest transactions.
  • Greeted guests with friendliness and professionalism.

Education

High School Diploma -

Foothill High School
San Jose, CA
06-2021

Skills

  • Guest Engagement
  • Supply Restocking
  • Table Bussing
  • Food Running
  • Strong Work Ethic
  • Cash Handling
  • Positive and professional
  • Menu knowledge
  • Performance Improvement

Languages

Spanish
Limited

Timeline

Management Trainee

My Kitchen Restaurant
01.2023 - 12.2023

Server

My Kitchen Restaurant
02.2022 - 04.2024

Dishwasher

My Kitchen Restaurant
09.2021 - 02.2023

Host

My Kitchen Restaurant

Busser

My Kitchen Restaurant

High School Diploma -

Foothill High School

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Esmeralda Romero