Summary
Overview
Work History
Education
Skills
Timeline
Generic

Esmeralda Ruiz Lucio

Dallas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Stocking Associate

Walmart
09.2020 - 06.2021
  • Interacted with guests in friendly and knowledgeable way.
  • Maintained effective team member communication.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Exceed performance metrics consistently, earning recognition as a top performer within the team.

Warehouse Worker

Amazon
09.2021 - 06.2022
  • Prepared and fulfill customer orders efficiently
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Exceed performance metrics consistently, earning recognition as a top performer within the team.

Customer Service Representative

Stapples
01.2023 - 04.2023
  • Multitasking by greeting customers, having the front end of the store organized, answering phone calls, and attending the cash register
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.

Education

High School Diploma -

L G Pinkston High School
Dallas, TX
05.2021

Associate of Science - Dual Credit Student

El Centro College
Dallas, TX
05.2021

Skills

  • Punctuality/Time management
  • Communication
  • Calm and Professional Under Pressure
  • Adaptability

Timeline

Customer Service Representative

Stapples
01.2023 - 04.2023

Warehouse Worker

Amazon
09.2021 - 06.2022

Stocking Associate

Walmart
09.2020 - 06.2021

High School Diploma -

L G Pinkston High School

Associate of Science - Dual Credit Student

El Centro College
Esmeralda Ruiz Lucio