Esmeralda Sanchez

Las Vegas ,NV

Summary

Custodial management professional with significant experience in facility maintenance and operations. Strong focus on team collaboration and meeting objectives. Known for reliability, adaptability, and effective problem-solving. Skilled in staff supervision, quality control, and safety compliance.

Overview

years of professional experience

Work History

Custodial Manager

MSG Sphere

01.2023 - Current

Promoted safety and compliance with industry regulations by conducting frequent safety audits.
Maintained detailed records of all maintenance activities, facilitating accurate budgeting and forecasting efforts.
Increased customer satisfaction by addressing concerns promptly and professionally.
Streamlined inventory management, ensuring adequate supplies for daily operations.
Developed strong relationships with employees, fostering a positive work environment that promoted teamwork and collaboration.
Enhanced team productivity by providing comprehensive training to custodial staff members.
Managed the hiring process for new custodial staff members, ensuring proper qualifications were met before onboarding.
Coordinated large-scale projects involving multiple departments to ensure timely completion without compromising quality standards or impacting normal operations negatively.

Event Manager

ABM Industries

07.2016 - 01.2023

Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution.
Prepared, monitored and maintained event budgets.
Maintained close communication with clients to mitigate service issues.
Organized venues, budgets, guest lists, catering and event timelines.
Attended and participated in industry events.
Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
Selected event materials which aligned with clients' requests and vision.
Administered contracts to deliver outstanding vendor coordination, timeline development, budgeting and day of coordination services.
Assessed event success and identified improvement areas through client feedback.

Utility Porter

Bellagio Hotel and Casino

05.2012 - 06.2016

Consistently offer professional, friendly and engaging service, in alignment with.
S.H.O.W. Service Basics and exceed guest expectations.
Maintain the highest standards to ensure the detail quality and cleanliness in the casino, public areas, offices, restrooms and other required areas.
Operate various professional floor care and specialty cleaning equipment.
Contains and cleans biohazardous materials.
Perform other job-related duties as requested.

Education

GED -

Las Vegas High School

Las Vegas

05-2006

Skills

Contract Negotiations and Administration
Catering Coordination
Team Leadership and Supervision
Facilities Management and Maintenance

Problem Anticipation and Resolution
Budget Planning and Administration
Staff training and development
Operational efficiency analysis

Languages

Spanish

Native or Bilingual

Timeline