Open To Work
Esmeralda Sanchez
pharmacy technician
Houston,TX
Summary
Detail-oriented professional with experience in customer service and pharmacy operations. Known for strong problem-solving skills and ability to manage multiple tasks effectively, ensuring compliance with health and safety regulations while enhancing patient care.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Pharmacy Technician Trainee
CVS Pharmacy
Houston, TX
07.2025 - 02.2026
- Facilitated accurate and efficient prescription filling, allowing pharmacists to prioritize patient care.
- Processed point of sale transactions and resolved customer inquiries, achieving high customer satisfaction levels.
- Managed multiple tasks concurrently with precision in a fast-paced environment.
- Operated pharmacy software for effective data entry and record maintenance.
- Adhered to safety protocols for handling medications and hazardous materials.
- Ensured compliance with health and safety regulations, including HIPAA and OSHA standards.
- Traveled between CVS locations as a floater, providing support where needed.
Health Insurance Agent
Boss marketing
Houston, Texas
07.2024 - 05.2025
- Educated clients on various health insurance plans and coverage options.
- Analyzed clients' needs and financial situations to customize insurance policies for individual necessity.
- Assisted clients in completing enrollment forms and applications accurately.
- Tracked policy renewals and expiration dates to ensure timely notifications and maintain client retention.
- Conducted follow-ups with clients to confirm satisfaction and address any service-related concerns.
- Engaged potential customers through targeted door-to-door outreach to increase lead generation.
- Participated in weekly training sessions to improve product knowledge and enhance company growth.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Gift Shop Associate
Houston Interactive Aquarium
Houston, Texas
12.2022 - 11.2023
- Greeted customers, answered questions and provided assistance in selecting appropriate gifts.
- Operated point-of-sale system, ensuring accurate and timely processing of customer transactions.
- Executed price changes and implemented sales promotions to enhance customer shopping experience.
- Managed inventory by restocking shelves and organizing merchandise displays, ensuring product availability for customers.
- Organized stockroom to ensure efficient retrieval of products for the sales floor.
- Handled incoming phone calls from customers inquiring about product availability or pricing information.
- Maintained cleanliness of store environment by sweeping, dusting, organizing shelves and displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Warehouse Associate
Amazon
Houston, Texas
05.2020 - 11.2022
- Restocked inventory to uphold organization and accessibility in the warehouse.
- Managed intake of new grocery inventory and organized it efficiently.
- Prepared grocery orders for delivery, ensuring accuracy and efficiency.
- Managed order processing using technology, ensuring accuracy and timely fulfillment.
- Inspected orders for quality to ensure compliance with customer satisfaction standards.
- Maintained operations in ambient, produce, and freezer environments to ensure product quality. while maintaining fast pace.
- Rotated tasks throughout the week to ensure all responsibilities were covered.
Education
Bachelor of Arts - Accounting
University of Houston
Houston, TX01-2028
Associate of Arts - Business Field of Study
Lonestar College
Houston, TX12-2024
Skills
- Prescription transaction processing
- Data entry
- Protocol compliance
- Insurance billing
- Customer service
- Team collaboration
- Problem-solving skills
Languages
English
Professional
Spanish
Professional
Certification
- pharmacy technician certification & license
Affiliations
- kids Sunday Teacher at church
- licensed chaplain
Timeline
Pharmacy Technician Trainee
CVS Pharmacy
07.2025 - 02.2026
Health Insurance Agent
Boss marketing
07.2024 - 05.2025
Gift Shop Associate
Houston Interactive Aquarium
12.2022 - 11.2023
Warehouse Associate
Amazon
05.2020 - 11.2022
Bachelor of Arts - Accounting
University of Houston
Associate of Arts - Business Field of Study
Lonestar College