Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Esmeralda Tapia

San Mateo,CA

Summary

Versatile Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills. Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level managing position in landscape maintenance environment. Ready to help team achieve company goals. Skilled employee known for making best decisions regarding appropriate solutions. Committed Leader delivering quality service and maintaining high levels of satisfaction. Bring four years of experience in a field manager roles combined with physical strength to handle any need. Well-organized in coordinating materials and helping projects move smoothly. Skilled in multitasking, time management and team scheduling. Always with the Quality Service in first place, and Safety first!!!

Overview

10
10
years of professional experience
1
1
Certification

Work History

Production Manager & Account Manager

BrightView Landscape Services
09.2021 - Current
  • Developed and enforced safety protocols, fostering a culture of workplace safety.
  • Analyzed production data to identify trends and drive continuous improvement initiatives.
  • Led projects focused on process re-engineering to improve overall productivity metrics.
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Cultivated strong client relationships to enhance customer satisfaction and retention.
  • Led cross-functional teams to ensure seamless execution of account management strategies.

Field Manager/ Foreman/ Crew Leader

Jensen Landscape
07.2020 - 09.2021
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored overall team and individual employee performance and compiled data into project reports for supervisor.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Mitigated onsite issues by patiently listening to employee complaints and finding appropriate methods for resolution.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Worked in team environment to maintain high levels of productivity.
  • Oversaw daily operations, ensuring efficient execution of landscape projects.

Field Manager/Crew Leader

BrightView Landscape Services
11.2017 - 07.2020
  • Trained and mentored team members on best practices for landscape management.
  • Implemented safety protocols to enhance workplace safety and reduce incidents.
  • Coordinated schedules and resource allocation to optimize project execution.
  • Conducted regular quality inspections to ensure adherence to company standards.
  • Analyzed workflow processes, identifying areas for improvement and implementing solutions.

Home Health Care Provider

IHSS In Home Support Services
03.2016 - 09.2017
  • Developed rapport to create safe and trusting environment for care.
  • Supervised daily activities and provided assistance to staff.

Education

Middle School Education -

La Gloria
Gonzales, CA
07.1995

Psychology

Mexico High School
Mexico, MO
07.2000

No Degree - Irrigation Course Certificate

Foothill College
05-2023

Skills

  • Multitasking abilities Excellent
  • Written Communication Very Good
  • Training & Development Excellent
  • Customer service Excellent
  • Plant care and maintenance Excellent
  • Flexible & Adaptable Excellent
  • Maintenance & Repair Excellent
  • Irrigation knowledge Excellent
  • Planning and Coordination Excellent
  • Organization and Time management Excellent
  • Responsible Excellent
  • Reading comprehension Excellent
  • Analytical skills Excellent
  • Maintenance knowledge Excellent
  • Staff Management Excellent
  • Property tours and inspections Excellent
  • Strategic planning Excellent
  • Scheduling Excellent
  • Computer skills Excellent

Certification

Baseline System Certificate in 2022


ReScape-Turf Conversion Certificate in 2024


ReScape-Bioretention Maintenance Certificate in 2023


Foothill College Irrigation Course Certificate in 2023


BV Irrigation Tech 2 Course in 2025

Languages

Spanish Excellent

Timeline

Production Manager & Account Manager

BrightView Landscape Services
09.2021 - Current

Field Manager/ Foreman/ Crew Leader

Jensen Landscape
07.2020 - 09.2021

Field Manager/Crew Leader

BrightView Landscape Services
11.2017 - 07.2020

Home Health Care Provider

IHSS In Home Support Services
03.2016 - 09.2017

Psychology

Mexico High School

Middle School Education -

La Gloria

No Degree - Irrigation Course Certificate

Foothill College
Esmeralda Tapia