Summary
Overview
Work History
Education
Skills
Timeline
Generic
Esmeralda Villa

Esmeralda Villa

Broadview,US

Summary

Dedicated to providing the highest level of customer service and creating a warm and welcoming environment. Recognized as a neat and tidy worker with a positive attitude. Positive and friendly. Retail merchandising experience. Safety processes and procedures. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Shift Leader

Dunkin' Cicero, IL
Cicero, IL
02.2021 - 07.2023
  • Worked in a busy establishment as a full-service food provider, taking orders, preparing meals, and collecting payments
  • Performed shift change tasks to keep the store organized and efficient each day
  • Maintained a safe working environment by adhering to all safety procedures, policies, and regulations
  • Remained calm, collected, and logical in order to identify and implement the best solutions during stressful situations
  • Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture.

Sales Associate

Claire's North Riverside, IL
North Riverside, IL
07.2020 - 10.2020
  • Kept track of store specials, payment policies, and security procedures
  • Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service, and operational goals
  • Kept track of product, service, and company policy information so that I could help coworkers and customers
  • Set up new merchandise with attractive displays and signage to encourage customer sales and move overstock items.

Education

Some College (No Degree) -

Morton College
Cicero, IL

Skills

  • Fluent in Spanish
  • Up-selling
  • Daily cleaning and sanitation
  • Supply ordering
  • Keyboarding skills
  • Cash Handling
  • Teamwork and Collaboration
  • Proficient in AutoCad
  • Computer Skills
  • Line Efficiency
  • Valid Driver's License

Timeline

Shift Leader

Dunkin' Cicero, IL
02.2021 - 07.2023

Sales Associate

Claire's North Riverside, IL
07.2020 - 10.2020

Some College (No Degree) -

Morton College

Similar Profiles

CREATE PROFILE
Esmeralda Villa