Summary
Overview
Work History
Education
Skills
Timeline
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Esmeralda Villa-Trujillo

Kinston,NC

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Pharmacy Customer Service Representative

Walgreens
Kinston, NC
01.2024 - Current
  • Greeted customers, answered questions and provided assistance with product selection.
  • Provided excellent customer service by responding to inquiries in a timely manner.
  • Verified patient insurance coverage and eligibility for prescription medications.
  • Processed prescription orders using pharmacy software system.
  • Assisted pharmacists with filling prescriptions accurately and efficiently.

Pharmacy Technician

Southern Pharmacy Services
Pink Hill, NC
03.2022 - 08.2023
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Restocked shelves with new supplies of medications as needed.

Education

Associate of Arts - Business

Lenoir Community College
Kinston, NC

Skills

  • Resolving customer issues
  • Processing payments
  • Customer Satisfaction
  • Spanish Fluency

Timeline

Pharmacy Customer Service Representative

Walgreens
01.2024 - Current

Pharmacy Technician

Southern Pharmacy Services
03.2022 - 08.2023

Associate of Arts - Business

Lenoir Community College

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Esmeralda Villa-Trujillo