Summary
Overview
Work History
Education
Skills
Timeline
Generic

Esneha Kafley

Commerce City,CO

Summary

Customer- focused profession with 4+ years of experience in sales, team leadership, and customer services in fast- paced environments. Ability to exceed performance goals, train team members, and build strong relationships with diverse populations. Currently pursuing a degree in the criminal justice system so I can apply the skills I have learned throughout the years.

Overview

6
6
years of professional experience

Work History

Supervisor

Love From Misson
Denver, Colorado
02.2024 - Current

Collaborated with cashiers and team members to maintain store appearance and achieve management goals.

Promote products and implement upselling strategies to meet sales goals.

Managed inventory and restocked merchandise to create visually appealing displays.

Business Manager

Dillard's
Arlington, TX
12.2021 - 01.2023

Promoted from Sales Associate -> Denim Specialist -> Business Manager within 8 months.

Increased department sales by optimizing product displays and implementing upselling techniques.

Managed interactions with customers, employees, and vendors to professionally resolve issues and enhance service quality.

Sales Associate

H&M Hennes & Mauritz
Fort Worth, TX
11.2019 - 03.2021

Guided customers in product selection and inquiries, delivering personalized service to enhance customer satisfaction.

Revamped visual merchandising to drive sales and minimize overstock.

Trained new employees on cash register operation, stocking, and customer service to ensure seamless operations.

Education

High School Diploma -

Timber Creek High School
Fort Worth, TX
06-2020

Some College (No Degree) - B.A. in Criminal Justice

University of Colorado Denver
Aurora, CO
04-2026

Skills

  • Team leadership
  • Inventory management
  • Sales strategies
  • Visual merchandising
  • Customer service
  • Conflict resolution
  • Legal research
  • Write motions
  • Familiar with Colorado e-filing due to classes

Timeline

Supervisor

Love From Misson
02.2024 - Current

Business Manager

Dillard's
12.2021 - 01.2023

Sales Associate

H&M Hennes & Mauritz
11.2019 - 03.2021

High School Diploma -

Timber Creek High School

Some College (No Degree) - B.A. in Criminal Justice

University of Colorado Denver
Esneha Kafley