Esparza Stephanie
Santa Barbara,USA
Summary
Completed tasks efficiently while maintaining a positive attitude. Facilitated clear communication among team members to ensure smooth project execution. Actively engaged with colleagues to foster a supportive and inclusive work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caregiver
San Felipe Supportive Living
Goleta, CA
07.2025 - Current
- Provided compassionate care and support to residents, enhancing their quality of life.
- Assisted residents with daily living activities, promoting independence and dignity.
- Monitored health conditions and reported changes to nursing staff for timely interventions.
- Developed personalized care plans in collaboration with healthcare professionals to meet individual needs.
- Trained new caregivers on best practices for resident care and safety protocols.
- Implemented recreational activities that fostered social interaction among residents, improving community engagement.
- Maintained accurate documentation of resident progress and care provided for compliance purposes.
- Coordinated with families to address concerns and ensure effective communication regarding resident well-being.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Barista
Drift Hotel
Santa Barbara Ca
08.2025 - 01.2026
- Prepared high-quality espresso beverages and specialty drinks to meet customer preferences.
- Maintained cleanliness and organization of work area, ensuring compliance with health regulations.
- Operated and maintained coffee brewing equipment, optimizing performance and efficiency.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Implemented inventory management practices to reduce waste and control supply costs.
- Assisted guests with check-in processes. Provided information about hotel amenities and services. Addressed guest inquiries and resolved issues promptly.
- Scheduled and coordinated appointments for hotel and event space tours.
- Executed hotel decoration initiatives to establish a vibrant seasonal atmosphere.
- Crafted in-house syrups and sauces to enhance menu offerings.
- Executed efficient multitasking during peak coffee bar hours to ensure timely guest check-in.
Shift Lead
Peet’s Coffee
Santa Barbara, California
01.2024 - 03.2025
- As a shift lead at Peet’s, I worked with a crew of five or more baristas and assisted the store manager in daily store operations. Customer service was my main priority as well as following protocols and company policies. I was in charge of opening and closing the store and training new hires.
- Staff management: Delegate tasks, provide training, and offer feedback to baristas
- Customer service: Welcome customers, answer questions, and up-sell items
- Inventory: Manage coffee, food, and drink supplies
- Store operations: Ensure the shop is clean, safe, and orderly
- Compliance: Follow company policies and procedures
- Safety: Report potential hazards and operational issues to the store manager
- Shift management: Manage opening and closing, and communicate between shifts
- Financial management: Account for cash and ensure proper financial management
- Decision making: Make decisions that impact store operations
Manager
Town Center Cafe and Kona Tea
Fort Irwin, California
11.2021 - 12.2023
- Both under Kona Company, I have had great experiences at these jobs but it is now time for a change. Here, I learned a lot about how to work with what I have. How to get a big task done without others' cooperation.
- Creating paperwork that states rules/numbers to call/disciplinary agreements etc.
- Creating and editing menu used for store
- Creating simple ID Cards for company workers
- Training a team and the rules/regulations for the cafe.
- Handling all employee and customer issues
- Giving crew members tasks and to do lists on and off the clock
- Hiring new and eligible team members
- Collecting paperwork such as ID scans, Food handlers and socials
- Making sure all employees are up to date on all information shared with me.
- Barista
Team Leader
No.9 Grill
Fort Irwin, California
01.2021 - Current
- This job was also under Kona Company. Here I learned that there is never a task too simple to find a more efficient way of completing. It is always a consistent and heavy flow of soldiers looking to eat.
- Grilling and assembling food items
- Cashiering
- Cleaning and restocking as we go
- Giving directions to others to help the job run smoothly
Food worker
Popeyes
Fort Irwin, California
11.2021 - 06.2022
- During my time here, I was encouraged to apply for supervisor but I declined as my life commitments were not in line with the responsibility at the time. Here I learned perseverance like no other.
- Cashier
- Dishwasher
- Prepare food while order is taken
- Driver through order taker
- Communicating with cooks for what and when foods are needed
- Closing restaurant and cleaning to standard nightly
- Restocking and cleaning throughout shift
- Keeping up with military and Popeye’s criteria
Hostess
The Greek on the Harbor
Ventura, California
05.2021 - 10.2021
- This job was extremely reliant on professionalism, communication and organizational skills. Responsibilities included: grilling and assembling food items
- Keeping track of tables vs customers vs servers.
- Ensuring that certain servers were not overbooked and other servers were not under-booked.
- Ensuring that if a customer moved tables, they had a server assigned to them that was available.
- Preparing and charging online orders or to go orders.
- Ensuring servers knew what tables were assigned to them and keeping track of the tables they hadn't gotten to.
- Keeping an eye on the kitchen to make sure we were not falling behind on orders. If so, i would slow down seating and let customers know we had a wait time
- Answered phone calls/scheduled reservations and meetings with the owners as well as prepare the staff for when parties of 30+ have reserved and will need extra preparations.
- Divided up tips between expo, bar and hosts
Line Cook
Blaze Pizza
Santa Barbara, California
09.2019 - 05.2021
- This was a great corporate job where I learned tons on work ethics and regulations. Here I learned a great amount about being a leader and a part of a team. Responsibilities included:
- Food prep
- Working with a team to assure a fast meal
- Smithing up to 15 pizzas in an oven
- Restocking and cleaning on the go
- Bussing tables
- Explaining the process and options available at Blaze Pizza
- Training many new hires
- Giving out breaks and paying attention to labor
Hostess/Waitress
Noodle City
Goleta, California
08.2019 - 03.2020
- This was an extremely popular but small Pho restaurant. It was a highly fast pace and called for consistent multitasking.Responsibilities included:
- Waiting up to 6 tables at a time
- Bussing multiple tables within 3 minutes to assure a shorter wait time
- Restocking and cleaning on the go
- Memorizing the numbers associated with the food to give to the cooks
- Doing closing tasks in a timely manner to avoid overtime
Education
AAS - Psychology
Santa Barbara City College
Santa Barbara, California05.2021
High School Diploma - undefined
Dos Pueblos High School
Goleta, California06.2020
Skills
Oversaw coordination of various projects to enhance team efficiency and productivity Facilitated communication among team members to streamline task execution Championed initiatives that improved workflow and resource allocation
Implemented problem-solving strategies to enhance operational efficiency and drive project success
Led marketing initiatives to enhance brand visibility and engagement Oversaw project timelines and resource allocation for successful campaign execution Cultivated relationships with stakeholders to drive strategic marketing efforts
Directed business management efforts to enhance operational efficiency and profitability
Oversaw daily operations and guided team members to achieve project milestones Fostered collaboration among departments to enhance workflow efficiency Championed team development initiatives to improve performance and engagement
Managed the preparation and distribution of checks to maintain financial operations
Developed and refined written content through proficient use of Word and Google Docs to enhance clarity and presentation
Created and executed detailed checklists to ensure task completion and adherence to standards
Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented feedback mechanisms to drive continuous improvement in service delivery
Oversaw organization of project schedules to align team efforts with strategic goals Coordinated resources and activities to enhance project efficiency Led initiatives to streamline communication among team members
Leveraged creative thinking to develop engaging concepts and strategies for various initiatives
Oversaw daily operations of childcare activities to promote a structured learning environment Fostered positive relationships with children and families to enhance community engagement Developed and implemented age-appropriate educational programs to stimulate growth
Oversaw social media strategy implementation to foster community interaction and brand loyalty
Led cross-functional teams to execute projects from initiation to completion Oversaw project schedules and resource allocation to meet strategic objectives Fostered a collaborative environment to drive team engagement and productivity
Designed and implemented training programs aimed at improving employee performance and productivity
Managed ingredient selection and preparation to maintain high culinary standards
Facilitated swift handling of requests to ensure timely service delivery
Committed to achieving high-quality results by maintaining a diligent and focused approach to work
Cultivated effective communication strategies to ensure clarity and understanding among stakeholders
Certification
- 2024-2025 Professional Development and Certificates
- Food Handling Certificate
- Sexual harassment training
- CPR certification
Interests
Literature, Environmental conservation, Art, Travel
Timeline
Barista
Drift Hotel
08.2025 - 01.2026
Caregiver
San Felipe Supportive Living
07.2025 - Current
Shift Lead
Peet’s Coffee
01.2024 - 03.2025
Manager
Town Center Cafe and Kona Tea
11.2021 - 12.2023
Food worker
Popeyes
11.2021 - 06.2022
Hostess
The Greek on the Harbor
05.2021 - 10.2021
Team Leader
No.9 Grill
01.2021 - Current
Line Cook
Blaze Pizza
09.2019 - 05.2021
Hostess/Waitress
Noodle City
08.2019 - 03.2020
AAS - Psychology
Santa Barbara City College
High School Diploma - undefined
Dos Pueblos High School