Esperanza Lopez
Hawarden,IA
Summary
Knowledgeable support professional with experience assisting teachers in classrooms, between classes and during field trips. Devoted to student learning and safety. Helps students with behavioral or translation barriers. Always ready to step in and help with any need.
Overview
6
6
years of professional experience
Work History
Concessions Worker
West Sioux MSHS
Hawarden, IA
05.2021 - Current
- Received deliveries of food items and stocked shelves accordingly.
- Assisted customers in selecting items, taking orders, and providing recommendations.
- Cleaned concession area including counters, floors, equipment, and utensils.
- Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
- Operated cash registers to process payments from customers.
- Calculated daily sales totals and reported figures to management team at the end of each day's work shift.
- Set up condiments such as ketchup, mustard and relish for use by customers.
- Monitored inventory levels of food supplies in order and sent list of needed items to manager to prevent shortages during busy periods.
- Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
ELL Paraprofessional
West Sioux MSHS
Hawarden, IA
09.2022 - 05.2024
- Collaborated with teachers, administrators, parents and guardians, interpreters, and other professionals to create a supportive learning environment for ELL students.
- Assisted ELL students in the development of English language skills through individual and small group instruction.
- Provided support to classroom teachers by monitoring student progress, providing assistance with assignments, and reinforcing concepts taught in class.
- Tutored students individually or in small groups on specific subject areas or topics as needed.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
- Attended IEP meetings to translate and provide input on instructional strategies that would benefit ELL students.
- Interpreted conversations between Spanish-speaking parents/guardians and English-speaking staff members.
Laborer
Vander Windt & Sons Inc.
Le Mars, IA
07.2021 - 01.2024
- Performed daily farm chores, such as feeding and watering hogs, cleaning pens, giving medications, and checking for signs of disease or injury.
- Assisted in loading and unloading pigs.
- Identified sick or injured animals immediately.
- Manually moved heavy loads such as hay bales or bags of feed.
- Organized storage areas for food items, tools, and other materials.
- Cleaned and organized office daily.
- Spread fertilizer and applied pesticide to lawns and plants as needed.
- Mowed lawns, trimmed hedges and bushes, weeded gardens, and removed debris from yards.
- Organized lists of need materials and ordered or picked materials up from store.
Server
Rooster Midwest Steakhouse
Hawarden, IA
01.2021 - 02.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
- Cleaned tables and chairs to prepare dining area for next customers.
Cashier
Quick Corner, Inc. SHELL
Hawarden, IA
05.2020 - 01.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Collected payments and provided accurate change.
- Counted and balanced cashier drawers.
Lifeguard
City of Hawarden
Hawarden, IA
05.2018 - 08.2022
- Monitored swimmers to ensure safety in the pool area.
- Provided assistance to swimmers of varying skill levels.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
- Assisted with swim lessons for guests and members of the facility.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Developed a comprehensive training program for new lifeguards.
- Responded quickly to medical emergencies in the pool area.
- Prepared detailed incident reports following accidents or other incidents.
- CPR certified.
Education
High School Diploma -
West Sioux High School
Hawarden, IA06-2020
Some College (No Degree) - Medical Coding
Northwest Iowa Community College
Sheldon, IASkills
- Fluent in Spanish
- Cash Handling
- Teamwork and Collaboration
- Communication Skills
- Time Management Abilities
- Food Safety and Sanitation
- Customer Service
- Problem Solving
Languages
Spanish
Native/ Bilingual
Affiliations
- In high school was involved in volleyball, soccer, softball, wrestling cheer, football cheer, dance, FCCLA, choir, jazz choir, honor choir, and homecoming court.
- Going to concerts.
- Traveling with family and friends.
- Listening to music
References
References available upon request.
Timeline
ELL Paraprofessional
West Sioux MSHS
09.2022 - 05.2024
Laborer
Vander Windt & Sons Inc.
07.2021 - 01.2024
Concessions Worker
West Sioux MSHS
05.2021 - Current
Server
Rooster Midwest Steakhouse
01.2021 - 02.2023
Cashier
Quick Corner, Inc. SHELL
05.2020 - 01.2023
Lifeguard
City of Hawarden
05.2018 - 08.2022
High School Diploma -
West Sioux High School
Some College (No Degree) - Medical Coding
Northwest Iowa Community College
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