Esperanza Matos
San Diego,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Operations Specialist
Navy
02.2019 - 10.2025
- Mentored junior staff, fostering skill development and promoting a culture of teamwork and accountability.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Collected, arranged, and input information into database system.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Maintained database systems to track and analyze operational data.
Sales Associate
Winn Dixie Supermarket
09.2014 - 02.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Conducted regular audits of cash registers, identifying discrepancies and maintaining accountability.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
High School Diploma -
Palmetto High School
Palmetto, FLSkills
- Planning and coordination
- Project management
- Fleet management
- Scheduling expertise
- Experience in leadership
- Attention to detail
- Problem-solving
- Excellent communication
- Time management
- Task prioritization
Timeline
Operations Specialist
Navy
02.2019 - 10.2025
Sales Associate
Winn Dixie Supermarket
09.2014 - 02.2019
High School Diploma -
Palmetto High School