Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
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Esperanza Sanchez

Michigan City,IN

Summary

Dedicated and driven psychology student bringing background working various administrative and customer service positions.

Overview

6
6
years of professional experience

Work History

Maintenance Manager

Naqua Tech
Laporte, Indiana
05.2023 - 10.2024
  • Resolved customer complaints in a timely manner while adhering to company policies and procedures.
  • Reviewed invoices for accuracy before submitting them for payment processing.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Performed onsite repair of equipment at customer locations.
  • Repaired faulty components such as motors, pumps, valves, switches.
  • Maintained accurate records of service calls, repairs, and parts used.

Store and Pharmacy Manager

CVS Pharmacy
Houma, Louisiana
12.2019 - 12.2022
  • Monitored inventory levels and placed orders to restock shelves.
  • Managed daily banking activities such as deposits and withdrawals.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Created weekly work schedules for store personnel.
  • Assessed operational efficiency of the store's departments.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.

Fundraiser Coordinator

NCE
New Orleans, LA
07.2022 - 10.2022
  • Processed donor contributions including tracking funds received and issuing receipts or thank you notes.
  • Developed and implemented fundraising strategies to meet organizational goals.
  • Researched potential sponsors, donors, and grant opportunities.
  • Participated in meetings with senior staff members to discuss current fundraising objectives.
  • Recruited volunteers to assist with various aspects of fundraising activities.
  • Raised awareness and attracted donors through marketing campaigns.
  • Raised funds by coordinating events.

Camp Counselor

YMCA
Granby, CO
05.2018 - 08.2018
  • Developed individualized behavior management plans for campers with special needs.
  • Maintained accurate records including daily attendance logs, incident reports, and medical forms.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
  • Monitored activities matched to individual and group abilities to keep campers safe.

Education

Bachelor of Arts - Psychology

Nicholls State University
Thibodaux, LA
12-2024

High School Diploma -

South Lafourche High School
Cut Off, LA
05-2018

Vocational School -

Career Magnet Center
Lockport, LA
05-2018

Skills

  • Emotional Resilience
  • Community Education
  • One-on-one support
  • Continuous Improvement
  • Staff Management
  • Budget Administration
  • Fundraising expertise
  • Clerical Support
  • Public Speaking
  • Problem-Solving
  • Training and mentoring

Accomplishments

  • Two time gold medal winner for programming and mobile robotics in Louisiana
  • Youngest store and pharmacy manager in my district - CVS
  • Association of Cyber Engineering Historian
  • Founded the first DSA chapter at a Southern Louisiana University

Affiliations

  • Collector of Philosophy novels
  • Political activism and advocate

References

References available upon request.

Timeline

Maintenance Manager

Naqua Tech
05.2023 - 10.2024

Fundraiser Coordinator

NCE
07.2022 - 10.2022

Store and Pharmacy Manager

CVS Pharmacy
12.2019 - 12.2022

Camp Counselor

YMCA
05.2018 - 08.2018

Bachelor of Arts - Psychology

Nicholls State University

High School Diploma -

South Lafourche High School

Vocational School -

Career Magnet Center
Esperanza Sanchez