Esperanza Sanchez
Michigan City,IN
Summary
Dedicated and driven psychology student bringing background working various administrative and customer service positions.
Overview
6
6
years of professional experience
Work History
Maintenance Manager
Naqua Tech
Laporte, Indiana
05.2023 - 10.2024
- Resolved customer complaints in a timely manner while adhering to company policies and procedures.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Performed onsite repair of equipment at customer locations.
- Repaired faulty components such as motors, pumps, valves, switches.
- Maintained accurate records of service calls, repairs, and parts used.
Store and Pharmacy Manager
CVS Pharmacy
Houma, Louisiana
12.2019 - 12.2022
- Monitored inventory levels and placed orders to restock shelves.
- Managed daily banking activities such as deposits and withdrawals.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Assessed operational efficiency of the store's departments.
- Prepared monthly reports on sales figures, expenses, profits.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Fundraiser Coordinator
NCE
New Orleans, LA
07.2022 - 10.2022
- Processed donor contributions including tracking funds received and issuing receipts or thank you notes.
- Developed and implemented fundraising strategies to meet organizational goals.
- Researched potential sponsors, donors, and grant opportunities.
- Participated in meetings with senior staff members to discuss current fundraising objectives.
- Recruited volunteers to assist with various aspects of fundraising activities.
- Raised awareness and attracted donors through marketing campaigns.
- Raised funds by coordinating events.
Camp Counselor
YMCA
Granby, CO
05.2018 - 08.2018
- Developed individualized behavior management plans for campers with special needs.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Monitored activities matched to individual and group abilities to keep campers safe.
Education
Bachelor of Arts - Psychology
Nicholls State University
Thibodaux, LA12-2024
High School Diploma -
South Lafourche High School
Cut Off, LA05-2018
Vocational School -
Career Magnet Center
Lockport, LA05-2018
Skills
- Emotional Resilience
- Community Education
- One-on-one support
- Continuous Improvement
- Staff Management
- Budget Administration
- Fundraising expertise
- Clerical Support
- Public Speaking
- Problem-Solving
- Training and mentoring
Accomplishments
- Two time gold medal winner for programming and mobile robotics in Louisiana
- Youngest store and pharmacy manager in my district - CVS
- Association of Cyber Engineering Historian
- Founded the first DSA chapter at a Southern Louisiana University
Affiliations
- Collector of Philosophy novels
- Political activism and advocate
References
References available upon request.
Timeline
Maintenance Manager
Naqua Tech
05.2023 - 10.2024
Fundraiser Coordinator
NCE
07.2022 - 10.2022
Store and Pharmacy Manager
CVS Pharmacy
12.2019 - 12.2022
Camp Counselor
YMCA
05.2018 - 08.2018
Bachelor of Arts - Psychology
Nicholls State University
High School Diploma -
South Lafourche High School
Vocational School -
Career Magnet Center