ESRA TAHTALI
Maywood,NJ
Summary
With a six-year background as a Salesforce Developer, specialized in custom development, configuration, and integration. Possesses a strong understanding of Salesforce architecture, data modeling, security, and platform limits. Proficient in Apex, Visualforce, Lightning Components, and declarative features such as Process Builder and Flow. Demonstrates solid knowledge of Salesforce automation tools, including triggers, workflows, and validation rules. Expertise lies in designing and implementing Salesforce solutions based on business requirements. Proven track record of collaborating with cross-functional teams, gathering user requirements, and translating them into effective technical solutions. Exceptional problem-solving and analytical skills, consistently delivering high-quality code and solutions. Strong communication and interpersonal abilities facilitate effective collaboration with stakeholders at all levels.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Salesforce Developer
CouncelHero
09.2020 - Current
- Developed and customized Salesforce solutions for CounselHero, leading digital career and academic counseling platform for K12 students, empowering students in discovering their dream futures and providing guidance on the path to achieving goals.
- Collaborated closely with CounselHero team to gather requirements and design tailored solutions to enhance student experiences and outcomes.
- Implemented complex Apex triggers and classes to automate business processes, enabling efficient career and academic counseling services.
- Designed and developed Lightning Components for intuitive and user-friendly interface, allowing K12 students to explore and engage with career and academic resources. Configured and customized Salesforce Service Cloud for optimized student case management and personalized support in their career and academic journeys.
- Configured and customized Salesforce Service Cloud to optimize student case management and provide personalized support to students in their career and academic journeys.
- Integrated Salesforce with external systems, including education platforms and assessment tools, using REST and SOAP APIs, facilitating seamless data flow and information exchange.
- Created comprehensive test plans and performed unit testing to ensure the quality and reliability of developed solutions, focusing on delivering a robust and error-free platform for students.
- Conducted code reviews and provided guidance to junior developers, promoting best practices and adherence to coding standards.
- Collaborated with the Salesforce admin team to maintain data integrity, security, and privacy of student information in compliance with industry regulations.
- Actively participated in Agile development methodologies, including daily stand-ups, sprint planning, and retrospectives, ensuring timely delivery of features and enhancements to meet student needs.
Salesforce Developer
Mihman Information System
06.2017 - 07.2020
- Developed and maintained Salesforce applications and functionalities to support sales and marketing teams in a diverse range of industries.
- Customized Salesforce using Apex, Visualforce, and Lightning Components, enhancing the efficiency and effectiveness of sales and marketing processes.
- Integrated Salesforce with third-party systems, such as marketing automation and customer relationship management platforms, using APIs and middleware, enabling seamless data integration and enhancing data-driven decision-making.
- Implemented complex workflows, approval processes, and validation rules to automate business processes, resulting in increased operational efficiency and data accuracy.
- Designed and developed custom reports and dashboards to provide actionable insights to the management team, supporting data-driven decision-making and sales performance analysis.
- Provided ongoing support and troubleshooting for Salesforce users, addressing issues and resolving technical challenges promptly to minimize downtime and maximize user productivity.
- Conducted end-user training sessions to promote effective utilization of Salesforce and ensure user adoption across the organization.
- Actively engaged with the Salesforce community, staying up to date with the latest features, best practices, and industry trends to continuously enhance skills and knowledge.
Education
Master of Science - Information Technologies
Yalova University
Bachelor of Science - Mathematics
Ataturk University
Skills
- Salesforce Platform (Apex, Visualforce, Lightning Components, Process Builder, Flow)
- Salesforce Service Cloud and Sales Cloud
- Salesforce Integration (REST, SOAP APIs)
- Salesforce Data Model and Security
- Apex Triggers, Classes, and Batch Apex
- Lightning Web Components
- SOQL and SOSL
- JavaScript, HTML, CSS
- Version Control (Git)
- Agile Methodologies (Scrum)
Certification
- Salesforce Certified Administrator
- Salesforce Certified Platform Developer-I
Timeline
Salesforce Developer
CouncelHero
09.2020 - Current
Salesforce Developer
Mihman Information System
06.2017 - 07.2020
Master of Science - Information Technologies
Yalova University
Bachelor of Science - Mathematics
Ataturk University
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