Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Essam Ghobrial

TX - San Antonio,TX

Summary

Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about processes and main carrying restrictions. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Focused individual with more than 9 years of experience in mail delivery services. Extensive expertise and knowledge of mailing guidelines and restrictions. Known for reliability and best-in-class work. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

18
18
years of professional experience

Work History

City Mail Carrier

USPS, United States Postal Service
Nyc / San Antonio, NY / TX
12.2014 - Current
  • Sorted mail to be delivered according to route and customer address.
  • Scanned packages for delivery tracking.
  • Delivered packages and letters to residential customers.
  • Collected signatures from recipients of registered mail items.
  • Operated a vehicle in accordance with safety regulations.
  • Reported any damaged or missing mail items to supervisor immediately.
  • Performed regular maintenance checks on assigned vehicle.
  • Provided friendly customer service at all times while delivering mail.
  • Assisted other carriers with their routes as needed during peak periods.
  • Organized parcels into appropriate size containers for transport.
  • Conducted regular check-ins with supervisors throughout the day.
  • Handled undeliverable mail in accordance with established procedures.
  • Provided change-of-address cards and other postal forms upon customer request.

Pretzel Maker

Pretzelmaker
New York, NY
06.2006 - 07.2014
  • Operated pretzel-making machinery to twist and shape dough into traditional pretzels.
  • Prepared batches of dough for baking, ensuring accurate measurements of ingredients.
  • Inspected finished products for quality control purposes, removing any defective items from production line.
  • Packaged freshly-made pretzels in accordance with customer specifications.
  • Cleaned and sanitized equipment and work area on a regular basis to maintain food safety standards.
  • Assisted customers with orders and inquiries at the retail counter.
  • Maintained inventory records of materials used in production process.
  • Trained new employees on proper usage of machines and techniques for making pretzels.
  • Followed strict health and safety protocols when handling food items.
  • Managed daily sales transactions using cash register system accurately and efficiently.
  • Stored prepared dough in refrigeration units until ready for use in baking process.
  • Organized work station to maximize efficiency during peak hours of operation.
  • Provided excellent customer service by responding promptly to questions or concerns.
  • Used standard recipes to mix food batches.
  • Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Worked with teammates and openly invited coaching from management team.

Education

Bachelor of Accountancy - Accouting

Faculty of Commerce
Egypt
08-1998

Skills

  • Mail Sorting
  • Postal regulations knowledge
  • Vehicle Inspection
  • Load Planning
  • Safe Driving
  • Vehicle Maintenance
  • Route Management
  • Safety awareness
  • Report Preparation
  • Postal regulations

Languages

Arabic
Professional
English
Limited

References

References available upon request.

Timeline

City Mail Carrier

USPS, United States Postal Service
12.2014 - Current

Pretzel Maker

Pretzelmaker
06.2006 - 07.2014

Bachelor of Accountancy - Accouting

Faculty of Commerce
Essam Ghobrial