Essence Adams
Mobile
Summary
Dedicated Direct Support Professional skilled in active listening and client engagement. Experienced in implementing behavioral management strategies and collaborating with teams to develop tailored care plans. Committed to enhancing residents' quality of life through personalized support and advocacy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Hills Group Home
Mobile
01.2021 - Current
- Assisted residents with daily living activities and personal care tasks.
- Supported behavioral management strategies to promote positive interactions.
- Documented resident progress and incidents in electronic health records systems.
- Collaborated with staff to create individualized care plans for residents.
- Implemented recreational activities to enhance social skills and engagement.
- Trained new staff on care protocols and safety procedures effectively.
- Communicated regularly with families regarding resident well-being and progress.
- Ensured a safe and clean environment for residents at all times.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Stocker
Walmart
Mobile
07.2019 - 05.2021
- Stocked shelves with merchandise to ensure product availability.
- Organized backroom inventory for efficient access and management.
- Assisted customers in locating items and provided product information.
- Maintained cleanliness and organization of sales floor and storage areas.
- Collaborated with team members to replenish stock during peak hours.
Cashier
Walgreens
Mobile
07.2018 - 01.2019
- Assisted customers with product inquiries and provided recommendations based on needs.
- Maintained cash register and handled cash, credit, and debit transactions securely.
- Organized merchandise displays to enhance product visibility and customer engagement.
- Collaborated with team members to ensure smooth store operations during peak hours.
Process Developer
Pilot Catastrophe Services
Mobile
03.2018 - 01.2019
- Developed process documentation for best practices and standard operating procedures.
- Analyzed data to identify bottlenecks and recommend process enhancements.
- Conducted regular reviews of processes to ensure compliance with regulations and standards.
Education
High School Diploma -
Mattie T. Blount High School
Prichard, AL05-2015
Sterile Processing - Sterile Processing Technician
Herzing University
Dearborn, MISkills
- Electronic health records
- Behavioral management
- Individualized care planning
- Resident documentation
- Safety training
- Client advocacy
- Team collaboration
- Client engagement
- Problem solving
- Active listening
- Multitasking and organization
- Progress documentation
- Time management
- Transportation assistance
- Adaptability and flexibility
- Patient care
- Personal care assistance
- Disability awareness
Certification
CPR
Timeline
Direct Support Professional
Hills Group Home
01.2021 - Current
Stocker
Walmart
07.2019 - 05.2021
Cashier
Walgreens
07.2018 - 01.2019
Process Developer
Pilot Catastrophe Services
03.2018 - 01.2019
High School Diploma -
Mattie T. Blount High School
Sterile Processing - Sterile Processing Technician
Herzing University