Essence Frison
Gresham,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Retail professional with extensive experience in managing store operations and leading teams to achieve sales goals. Known for strong commitment to collaboration and adaptability to changing retail environments. Proven skills in inventory management and customer service excellence.
Overview
8
8
years of professional experience
Work History
Retail Supervisor
Plato's Closet
06.2022 - Current
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
- Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
- Trained and oriented associates to maximize team performance.
- Collaborated with management to develop sales goals and strategies that aligned with company objectives.
Childcare Provider
Self-employed
01.2019 - Current
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands and share by leading by example.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Monitored children's play activities to verify safety.
- Supervised children engaged in physical activity, learning and social skills with peers.
Dog Sitter
Pet Care
01.2018 - 06.2023
- Exercised animals regularly with walks and rigorous play activities.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
Data Entry Clerk
Bay View Hunters Point Project
06.2018 - 06.2019
- Scanned documents and saved in database to keep records of essential organizational information.
- Sent completed entries to Supervisor for evaluation and final approval.
- Organized, sorted and checked input data against original documents.
- Entered data into computer system according to formatting standards.
- Sorted documents and maintained organized filing process
- Entered numerical data into databases with speed and accuracy using 10-key pad
Education
High School Diploma -
Reynolds High School
Troutdale, OR06.2022
Skills
- Professional and mature
- Sorting and labeling
- Mail handling
- Independent worker
- Information Verification
- Stock management
- Good listening skills
- Professional telephone demeanor
- Stocking and replenishing
- Staff training and development
- Customer service management
- Employee motivation
- Goal setting and achievement
- Cash handling oversight
- Sales development
- Replenishment coordination
- Security enforcement
- Cash handling and reconciliation
- Employee training
- Multitasking and prioritizing
- Staff coaching and training
- Sales floor organization
- Inventory and stocking
- POS terminal operation
- Sales leadership
- Critical thinking
- Superior work ethic
- Relationship building
- Active listening
Timeline
Retail Supervisor
Plato's Closet
06.2022 - Current
Childcare Provider
Self-employed
01.2019 - Current
Data Entry Clerk
Bay View Hunters Point Project
06.2018 - 06.2019
Dog Sitter
Pet Care
01.2018 - 06.2023
High School Diploma -
Reynolds High School