Essence Menefee
Gainesville,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
5
5
years of professional experience
Work History
Host
Olive Garden
04.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Administrative Assistant
HYPE Inc.
01.2020 - 06.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff
- Scheduled appointments between clients and customers and internal staff members
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Associate in Science - Criminal Justice Technology
Santa Fe College
05.2024
Scholar designation -
F. W Buchholz High School
05.2024
Associates in Arts - general psychology
Santa Fe College
12.2023
Skills
- Team player
- Problem solver
- Positive and Professional
- Adaptive
- Fast learning
- Engaging
- Empathetic
- Administrative Support
Affiliations
- Current University of Florida Student
Timeline
Host
Olive Garden
04.2024 - Current
Administrative Assistant
HYPE Inc.
01.2020 - 06.2023
Associate in Science - Criminal Justice Technology
Santa Fe College
Scholar designation -
F. W Buchholz High School
Associates in Arts - general psychology
Santa Fe College
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