Essence Perkins
Biloxi ,MS
Summary
Dynamic and dedicated professional with a proven track record at DoorDash, excelling in customer service and efficient order management. Recognized for reliability and effective multitasking, I consistently enhance customer satisfaction while maintaining high standards of safety and cleanliness. A quick learner committed to fostering positive relationships and achieving team goals.
Overview
5
5
years of professional experience
Work History
Dasher
DoorDash
11.2025 - Current
- Delivered exceptional customer service by efficiently managing order fulfillment processes.
- Ensured meticulous handling of customer items while adhering to sanitation protocols.
- Oversaw meticulous handling of orders to ensure safe delivery to customers' homes.
Athlete
Nike Factory Store
10.2024 - 10.2025
- Participated in team training sessions to improve athletic performance and product knowledge.
- Assisted customers in selecting suitable sports gear, enhancing their shopping experience.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Adapted quickly to new product lines, staying informed on features and benefits.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Developed positive relationships with customers through effective communication and engagement.
- Learned inventory management processes, contributing to accurate stock levels and organization.
- Adapted quickly to changes in competition schedules or environments, demonstrating mental agility and composure under pressure.
Transporter
Gulfport Memorial Hospital
Gulfport, MS
02.2021 - 05.2023
- Delivered exceptional customer service by efficiently managing order fulfillment processes.
- Ensured meticulous handling of customer items while adhering to sanitation protocols.
- Oversaw meticulous handling of orders to ensure safe delivery to customers' homes.
EVS Technician
Singing River
Gulfport, MS
08.2023 - 09.2024
- Operated and maintained cleaning equipment to ensure optimal performance and hygiene standards.
- Conducted routine inspections of facilities to identify maintenance needs and ensure cleanliness compliance.
- Collaborated with team members to implement efficient cleaning protocols and improve workflow efficiency.
- Assisted in training new staff on safety procedures and proper use of cleaning chemicals and equipment.
- Developed and implemented improved cleaning schedules to enhance operational effectiveness across facilities.
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
Education
High School Diploma - Basics
Tomball High School
Tomball, TX05-2013
Skills
- Quick decision making
- Patience and tolerance
- Reliability and punctuality
- Safety awareness
- Efficient multitasking
- Cash handling proficiency
- Customer service
- Quick learner
- Hardworking and responsible
- Time management
- Problem-solving
- Customer communication
- Dedicated team player
Timeline
Dasher
DoorDash
11.2025 - Current
Athlete
Nike Factory Store
10.2024 - 10.2025
EVS Technician
Singing River
08.2023 - 09.2024
Transporter
Gulfport Memorial Hospital
02.2021 - 05.2023
High School Diploma - Basics
Tomball High School