Essence Shrader
Humble,TX
Summary
Friendly and dependable customer service professional with over three years of experience in airport assistance, hospitality, and retail. Skilled at communication, multitasking, and providing excellent service in fast-paced environments. Currently relocating to Miami and available for interviews and employment starting October 19, 2025. Seeking a position in serving, bartending, or retail customer service.
Overview
5
5
years of professional experience
Work History
Wheelchair Assistant
Unifi Aviation
Houston, USA
06.2023 - 09.2024
- Company Overview: George Bush Intercontinental Airport (IAH)
- Assisted passengers with limited mobility through terminals, ensuring safety and comfort.
- Delivered compassionate, efficient service while managing time-sensitive boarding schedules.
- Maintained professionalism and patience in a high-traffic airport environment.
- George Bush Intercontinental Airport (IAH)
Server / Bartender
Brew Wings
Houston, USA
10.2022 - 05.2023
- Provided friendly, attentive food and beverage service in a busy restaurant setting.
- Handled cash and credit transactions accurately using POS systems.
- Prepared drinks and maintained a clean, organized bar and dining area.
Online Shopper
Kroger
Houston, USA
01.2020 - 12.2021
- Processed and organized online grocery orders with speed and accuracy.
- Worked efficiently under time constraints while maintaining attention to detail.
- Delivered friendly customer service for both in-store and online shoppers.
Education
High School Diploma -
Humble High School
Humble, TXSkills
- Customer Service
- POS Systems
- Cash Handling
- Time Management
- Teamwork
- Fast-Paced Environments
- Organization
- Communication
Relocating To
Miami, FL
Timeline
Wheelchair Assistant
Unifi Aviation
06.2023 - 09.2024
Server / Bartender
Brew Wings
10.2022 - 05.2023
Online Shopper
Kroger
01.2020 - 12.2021
High School Diploma -
Humble High School