Essence Young
Glen Burnie,MD
Summary
Shipping professional with a solid background in logistics and supply chain management. Experienced in coordinating shipments, managing inventory, and ensuring timely deliveries. Known for being a reliable team player who adapts well to changing demands. Focused on achieving results in fast-paced settings. Skilled in using shipping software like ICargo and Webvision to keep accurate records. Strong communicator with good problem-solving skills. Open to relocation.
Overview
11
11
years of professional experience
Work History
Office Cargo Shipping Agent
Worldwide Flight Services
1007 Air Cargo Drive, Baltimore MD, 21240
09.2024 - Current
- Managed customs clearance process for international shipments, ensuring compliance with all regulations and avoiding penalties.
- Reduced delivery times with effective communication and coordination between carriers, warehouses, and clients.
- Coordinated import/export activities for seamless integration within the overall supply chain operations.
- Collaborated with warehouse team to optimize storage space usage and expedite order processing times.
- Provided excellent customer service by addressing client inquiries promptly and professionally, leading to increased satisfaction ratings.
- Developed strong relationships with carriers for better collaboration and improved shipment reliability.
- Implemented inventory control measures to minimize stock discrepancies and prevent delays in order fulfillment.
- Maintained accurate records of shipping transactions to facilitate audits and ensure transparency in operations.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Partnered with representatives from different carriers to arrange materials shipments.
Dasher
Door Dash
Maryland
06.2020 - 05.2024
- Receive food delivery requests through Door Dash app and navigating instructions for pick-up and delivery of customers’ orders
- Following navigation routes to reach correct destinations
- Having effective communication with customers and support through calls or messaging to ensure that the correct orders are picked up and delivered to the correct location and assist with any other customer request throughout every interaction
- Responsible for maintaining food safety by keeping food at appropriate temperature and handling with care
- Providing good customer service, being polite and professional with every interaction with customers, restaurant associates and customer service
Warehouse Associate
Amazon
7659 Solley Rd, Baltimore, 21226, MD
10.2023 - 01.2024
- Receive incoming shipment verifying the accuracy of inventory
- Storing packages by organizing items onto assigned racks or assigned conveyor belt
- Stowing hundreds of packages into assigned mail carrier bags ensuring they are placed in a way that optimizes space
- Operating individual devices and ring scanners
- Correcting any packages mislabeled or unscanned and placing back into appropriate sections for reprocessing
- Placing oversized packaging in correct sections
- Making sure all assigned items are picked and placed on carts properly during picking stage to ensure all items are delivered securely
- Making sure that all isles are set back up and carts placed back in assigned sections
Sterile Processing Tech 1
Baltimore Washington Medical Center
301 Hospital Dr, Glen Burnie, MD 21061
08.2022 - 01.2023
- Responsible for thoroughly cleaning and decontaminating medical equipment in compliance with infection control to remove organic residue including blood, tissue, and contaminants
- Carefully inspecting instruments for damage, wear, and proper functionality ensuring that they are safe for use during medical procedures
- Operating Sterilization equipment such as autoclaves, washers, ultrasonic cleaners, cart washers, heat sealers and sterile storage systems
- Notifying supervisors of any failed loads to ensure sterility
- Performing quality checks and documentation of all instruments and devices to ensure reliability
- Proper packaging and wrapping of instruments to ensure their sterility until needed for procedures
- Collaborating with surgical teams to provide them with Sterile instruments, equipment and medical supplies needed during procedures
- Ensured that all areas were constantly clean and organized and notified supervisors of any safety concerns to maintain a safe environment
Bagger
Ft Meade Commissary
2786 Macarthur Rd, Fort Meade, MD 20755
07.2014 - 06.2017
- Providing excellent customer service to hundreds of guests upon completion of grocery shopping
- Effectively packed groceries into requested bags, ensuring proper packing methods were followed to prevent cross contamination of food items
- Adhere to customers request and loaded groceries into customers vehicles precisely to minimize likelihood of damage
- Trained more than ten new baggers in proper bagging and loading procedures
- Continually maintained clean and orderly workspace
Education
No Degree - Medical Coding
DeVry University
4225 Naperville Rd, Suite 400, Lisle Il 6053206-2025
Course Certification - Dangerous Goods Training
American Airlines
Dallas, TX11-2024
Certification Course - Sterile Technician Processing
Anne Arundel Community College
101 College Pkwy, Arnold, MD 2101212.2020
High School Diploma -
Meade Senior High School
1100 Clark Rd, Fort Meade, MD 2075506.2017
Skills
- Meticulous
- Adaptability
- Conflict resolution
- Basic computer Microsoft skills
- Problem-solving
- Dangerous goods handling
- Customer service
Timeline
Office Cargo Shipping Agent
Worldwide Flight Services
09.2024 - Current
Warehouse Associate
Amazon
10.2023 - 01.2024
Sterile Processing Tech 1
Baltimore Washington Medical Center
08.2022 - 01.2023
Dasher
Door Dash
06.2020 - 05.2024
Bagger
Ft Meade Commissary
07.2014 - 06.2017
No Degree - Medical Coding
DeVry University
Course Certification - Dangerous Goods Training
American Airlines
Certification Course - Sterile Technician Processing
Anne Arundel Community College
High School Diploma -
Meade Senior High School