Healthcare support professional with experience in caregiving, medical reception, ER registration, and clinic administration. Brings patient intake, chart preparation, copay collection, CHCS, and medical terminology skills to support accurate records, steady front-office flow, and calm service in fast-paced care settings.
Overview
4
4
years of professional experience
Work History
Part Time Caregiver
Visiting Angels
05.2026 - Current
Provided personal care support for Visiting Angels clients in home settings.
Assisted clients with bathing, grooming, dressing, and toileting needs.
Delivered non-medical in-home support to seniors, assisting with bathing, dressing, meal preparation, medical reminders, light housekeeping, and transportation to medical appointments to enhance quality of life.
Prepared meals and followed client dietary instructions carefully.
Part time Medical Receptionist
TOC: Eye and Face
04.2026 - Current
Greeted patients upon arrival and answered phone inquiries, enhancing patient experience.
Signed patients into the office, ensuring all paperwork was completed accurately for effective record-keeping.
Prepared medical charts and collected copays, facilitating smooth patient flow for Dr. Reed.
Call Center Technician
SMS Data Products Group, Inc.
08.2023 - 03.2025
Supported after-hours processing of emergency internet and phone outage trouble tickets.
Assisted customers with weekend, after-hours CAC ID card resets in person.
Obtained and upheld a government-issued Secret clearance through Department of Defense protocols.
Informed the manager on duty of after-hours technician support authorized by base commander.
ER Registration Specialist
Health Advocates Network, Inc.
06.2023 - 12.2023
Registered patients that arrive by ambulance and air life quickly and accurately
Registered patients for ER services efficiently, ensuring prompt access to care
Updated patient information in a timely and accurate manner
Collected ER copays as patients are being discharged; responsible balancing and closing out the ER cash register.
Guided patients in completing applications for uninsured programs, facilitating financial assistance for ER bills
Delivered exceptional customer service while collaborating with RNs and doctors at Presbyterian Hospital in Santa Fe
Clinic Administrative Assistant
Loyal Source Government Services LLC.
12.2022 - 06.2023
Welcome Veterans and visitors upon entry into the one location ABQ, MDE (Medical Disability Exam) Clinic as a Federal Contractor. Obtain and maintain a Public Trust Security Clearance.
Provided administrative support for clinic functions, ensuring smooth operations in fast-paced, deadline-driven environment.
Scheduled and planned meetings and appointments, assisting in preparation of meeting materials, including agendas, PowerPoint presentations, and reports from clinic staff.
Education
Clinical Medical Assistant Certified -
Cal Regional
04-2026
NCT X-Ray Technician -
Rainbow C.E.
12-2025
Basic requirement courses for Radiology & Medical Lab Technician -
Central New Mexico Community College
12-2024
State of NM CNA Certification -
Corus Health Academy
04-2022
Basic College Courses & Administration -
San Antonio College
01-1996
High School Diploma -
Southwest High School
01-1995
Skills
Patient Care
Medical Terminology
Phlebotomy
Vaccine Administration
EKG
Vitals
CHCS
AHLTA I
Microsoft Applications (Word, Office, Excel)
Teamwork
CPR Certified
Timeline
Part Time Caregiver
Visiting Angels
05.2026 - Current
Part time Medical Receptionist
TOC: Eye and Face
04.2026 - Current
Call Center Technician
SMS Data Products Group, Inc.
08.2023 - 03.2025
ER Registration Specialist
Health Advocates Network, Inc.
06.2023 - 12.2023
Clinic Administrative Assistant
Loyal Source Government Services LLC.
12.2022 - 06.2023
Clinical Medical Assistant Certified -
Cal Regional
NCT X-Ray Technician -
Rainbow C.E.
Basic requirement courses for Radiology & Medical Lab Technician -