Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Esteban Aguilar Murillo

Garden City,KS

Summary

Dynamic customer service professional with extensive experience in finance and business, excelling in financial transactions, and regulatory compliance. Recognized for a friendly demeanor and reliability, I effectively trained new staff and improved service efficiency, ensuring accurate money handling and fostering a positive customer experience. Fluent in Spanish, enhancing communication with diverse clientele.

Overview

2
2
years of professional experience

Work History

Teller

Western State Bank
Garden City, KS
02.2024 - Current
  • Processed customer transactions accurately and efficiently at a leading financial institution.
  • Assisted customers with online/remote issues, such as account inquiries, debit cards, check ordering, mobile deposits, and online banking.
  • Collaborated with team members to improve service delivery and workflow efficiency.
  • Adhered to compliance regulations while handling sensitive customer information securely.
  • Participated in training new tellers on operational procedures and best practices.
  • Handled large volumes of currency quickly and accurately with minimal errors.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Identified fraudulent activity or suspicious behavior immediately reported it to management.
  • Inspected, verified, and approved remote capture deposits.

Customer Service Specialist

Randy's Donut Shop
Garden City, KS
05.2023 - 02.2024
  • Answered incoming customer inquiries regarding product and service information.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

Associate of Science - Business Administration

Garden City Community College
Garden City, KS
12-2025

Some College (No Degree) - Liberal Arts And Humanities

Antelope Valley College
Lancaster, CA

Skills

  • Customer service
  • Fluent in Spanish
  • Money handling
  • Financial transactions
  • Reliable and trustworthy
  • Planning and organizing
  • Computer skills
  • Data management
  • Friendly, positive attitude
  • Good work ethic
  • Supervision and leadership
  • Regulatory compliance

Affiliations

  • Class of 2024 Senator
  • Tutor for Conceptual Physics and Mathematics

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Teller

Western State Bank
02.2024 - Current

Customer Service Specialist

Randy's Donut Shop
05.2023 - 02.2024

Associate of Science - Business Administration

Garden City Community College

Some College (No Degree) - Liberal Arts And Humanities

Antelope Valley College

Similar Profiles

CREATE PROFILE