Esteban Diaz
Bellevue,NE
Summary
Highly motivated individual with exceptional problem-solving skills seeking an internship or entry-level opportunity in Management Information Systems, Database Administration, or IT Support. Analyzes complex technical issues and provides innovative solutions. Possesses strong knowledge of database management systems and proficiency in troubleshooting software and hardware problems. Committed to delivering high-quality results and continuously expanding expertise in the field of IT.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fiber Optic Technician
Allo Communications
Papillion, NE
04.2024 - Current
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
Digital Production Specialist
Fire Sprint
Omaha, NE
10.2022 - Current
- Ensure all jobs are produced in a timely manner to meet schedule deadlines
- Operate digital finishing equipment as noted on job ticket, such as VANGUARD and ZUND in accordance with manufacturer operating procedures
- Strong mechanical aptitude to perform maintenance functions
- Responsible for overall quality of all finished goods produced in the department
- Responsible for all inventory and materials used
- Used Fire sprint Management Information Systems and Window based workstations
- Cross trained co-workers within department.
In-Store Personal Shopper
Whole Foods
Omaha, NE
08.2020 - 09.2022
- Used handheld technology to fulfill customer orders
- Fulfilled online orders efficiently, accurately and with a sense of urgency.
Expeditor
Hillcrest Health and Rehab
Bellevue, NE
12.2018 - 06.2020
- Tracked operational responsibilities in the kitchen
- Helped prioritize orders placed based on time
- Displayed strong interpersonal and organizational skills
- Streamlined communication in kitchen to other crew members.
Education
Management Information Systems (CTMAS) -
Metropolitan Community College
Omaha, NE01.2022
Google IT Support Certificate -
01.2022
Skills
- Java- Learned the fundamentals of Java to be able to create a recursive maze solver game
- HTML- Created a website and uploaded it using a school server
- Tested programs and databases, correct errors, and made necessary modifications
- Answer user inquiries regarding computer software or hardware operation to resolve problems
- Network Troubleshooting
- Fiber Optic Testing
- Network Security
- Problem-Solving
- IP Networking
State
NE
City
Bellevue
Certification
Google IT Support
Languages
Spanish
Limited Working
Timeline
Fiber Optic Technician
Allo Communications
04.2024 - Current
Digital Production Specialist
Fire Sprint
10.2022 - Current
In-Store Personal Shopper
Whole Foods
08.2020 - 09.2022
Expeditor
Hillcrest Health and Rehab
12.2018 - 06.2020
Management Information Systems (CTMAS) -
Metropolitan Community College