Summary
Overview
Work History
Education
Skills
Languages
Languages
Certification
Websites
Timeline
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Rodina Prinobel Deograciase Baba

Fort Worth,TX

Summary

Bilingual Network and Telecommunications professional with experience in telecommunications support and service operations. Proficient in networking, customer support, and communication systems, effectively navigating both French and English environments. Based in Fort Worth, ready to leverage technical expertise to enhance team performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Fiber Optic Technician

IES
Fort Worth, Texas
03.2024 - 03.2026

· Fiber Optic Cable Installation

· Fiber Splicing

· Fusion Splicing

· Fiber Testing

· OTDR Testing

· Fiber Troubleshooting

· Cable Routing

· Underground/Overhead Fiber Support

· Network Troubleshooting

· Fiber Maintenance

· Fiber Repair

· Safety Procedures

Network Support Engineer

AT&T
Fort Worth, Texas
03.2021 - 03.2024

· Network Troubleshooting

· TCP/IP Networking

· Routers & Switches

· Network Monitoring

· Incident Response

· Server Hardware Support

· Hardware Diagnostics

· Rack and Stack Installation

· Data Center Operations

· Fiber Optic Cabling

· Copper Cabling

· Cable Management

Telecommunications Assistant

Airtel Congo
02.2019 - 07.2021
  • Provided troubleshooting support, resolving service issues efficiently
  • Coordinated with teams, enhancing service continuity and quality
  • Executed network operations, ensuring optimal system functionality

Technical Support Specialist

Ec² Congo
  • Delivered technical support for telecom services, ensuring optimal user experience
  • Monitored system performance, resolving user issues to maintain service reliability
  • Assisted in deployment and configuration of network equipment, enhancing connectivity

Education

Bachelor's - Network and Telecommunications

Institute of Professional Sciences And Technologie
Congo

Skills

  • Network troubleshooting
  • Technical troubleshooting
  • User support
  • Help desk support
  • Device setup
  • Basic networking concepts
  • Network fundamentals
  • Cable management
  • Attention to Detail
  • Analytical Thinking
  • Adaptability and Flexibility
  • Communication Skills (Verbal and Written)
  • Team Collaboration
  • Customer Service Orientation

Languages

  • English
  • French
  • English

Languages

French
Professional
English
Professional

Certification

  • ccna

Timeline

Fiber Optic Technician

IES
03.2024 - 03.2026

Network Support Engineer

AT&T
03.2021 - 03.2024

Telecommunications Assistant

Airtel Congo
02.2019 - 07.2021

Technical Support Specialist

Ec² Congo

Bachelor's - Network and Telecommunications

Institute of Professional Sciences And Technologie
Rodina Prinobel Deograciase Baba