Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Esteban Garcia

620 Elk Thistle Dr. Victor,ID

Summary

Accomplished in enhancing customer satisfaction and streamlining operations, I leveraged my role at Uber USA to develop exceptional relationship-building and problem-resolution skills. My background in diverse driving roles and managing a team at Green Green Lawn Care showcases a blend of hard and soft skills, with a proven track record of achieving high safety and service standards.

Overview

29
29
years of professional experience

Work History

Driver for Hire

Self Employed Services
11.2024 - Current

Self driven private car service from Teton Valley to near by airports and ski areas. Meeting people after dinning or visiting a bar, following all relevant traffic laws and safety regulations. Current Status is Active.


  • Followed all relevant traffic laws and safety regulations.
  • Achieved a safe driving record by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, developing trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.

Communicated with customers to provide delivery updates and confirm delivery locations.

  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Driver - Uber Driver

Uber USA
01.2022 - Current

Driving for Uber is being a great experience, meeting new people every day and interacting with them has been a fun part of the job, lately the increase of Uber drivers and a bus shuttle from town to airport in the Jackson area has being a challenge and making it more difficult for myself to have a consistent income, leaving no choice but to seek for something stabile.


  • Followed all relevant traffic laws and safety regulations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Adhered to tight schedule and met departure and arrival deadlines.

Crew Leader

Green Green Lawn Care
05.2016 - 10.2023

This has been a great opportunity to enjoy outside work while working with the elements. Mowing, maintaining greenscapes, irrigation systems and fulfilling the demands of a beautiful Teton Valley and interacting with customers service.


  • Trained employees in time management and

proper ways to complete job duties.

  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Worked closely with clients during initial consultations to create customized landscape designs that met their preferences and functional needs.

Store Manager

MAVERICK
03.1996 - 11.2011

Maverick Country Store 1080 S Hwy 89 Jackson Wy 83001

Office manager and supervisor: Aaron Garcia


Working at a convenience store provided me with great customer service skills and challenged me to everyday customer satisfaction. This included running registers, cleaning store, stocking and rotating of products, and providing customers with a great experience while visiting the convenience store.

Sales was also a large part of my time with the team. Such as increasing sales, promoting and compeating to be most profitible store loaction in the region.



  • Managed daily operations to ensure smooth

functioning of the store, maintaining a clean,

safe environment for customers and employees.

  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Currier

Real State of Jackson Hole
01.1996 - 12.2009

Real state office Located 110 E broadway Jackson Wy 83001 Office manager and supervisor: Judy Ingoald


  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Education

No Degree - High School Deploma

CBTIS
Tlaxcala Tlax
05-1988

Skills

  • Customer relations
  • Problem resolution
  • Relationship building
  • Complaint handling
  • Payment processing
  • Client relations
  • Follow-up skills

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Driver for Hire

Self Employed Services
11.2024 - Current

Driver - Uber Driver

Uber USA
01.2022 - Current

Crew Leader

Green Green Lawn Care
05.2016 - 10.2023

Store Manager

MAVERICK
03.1996 - 11.2011

Currier

Real State of Jackson Hole
01.1996 - 12.2009

No Degree - High School Deploma

CBTIS
Esteban Garcia