Esteban Garcia
Orange,TX
Summary
Adaptable and innovative leader with a track record of driving process improvements and fostering a customer-focused environment. Known for strong problem-solving capabilities and effective communication skills, ready to support organizational objectives and enhance team performance.
Overview
7
7
years of professional experience
Work History
Process Leader
Petsmart
Port Arthur Texas
03.2021 - 12.2025
- Led process improvement initiatives to enhance operational efficiency and reduce turnaround times.
- Trained and mentored team members on best practices for inventory management and customer service.
- Analyzed workflow processes to identify bottlenecks and implement solutions for increased productivity.
- Developed training materials to ensure consistent application of company policies and procedures among staff.
- Collaborated with cross-functional teams to streamline communication and improve overall store operations.
- Conducted regular performance evaluations to assess employee effectiveness and support professional development.
- Implemented new inventory tracking systems that improved accuracy and reduced discrepancies in stock levels.
- Analyzed data to identify trends, monitor progress, and make informed decisions on necessary changes to drive results.
- Collaborated with cross-functional teams to identify opportunities for process improvements and cost reductions.
Shift Supervisor
Starbucks
Beaumont, TX
10.2019 - 03.2022
- Supervised daily operations to ensure adherence to safety and quality standards.
- Led team meetings to communicate priorities and resolve operational challenges.
- Trained new staff on procedures, enhancing team efficiency and performance.
- Coordinated workflow among departments to optimize resource allocation.
- Monitored inventory levels, implementing controls to minimize waste and loss.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Chemical Handler
Greif Packaging
Baytown, TX
04.2019 - 10.2019
- Operated chemical handling equipment following safety protocols and regulations.
- Monitored inventory levels to ensure timely replenishment of materials.
- Conducted routine inspections of storage facilities to maintain compliance with safety standards.
- Trained new team members on proper handling procedures and safety measures.
- Conducted routine inspections of storage areas to identify potential hazards or safety issues.
Education
High School Diploma -
Ross S Sterling
Baytown, TX04-2019
Skills
- Customer focus
- Operations management
- Innovation and creativity
- Business process reengineering
- Customer service
- Team leadership
- Task delegation
Timeline
Process Leader
Petsmart
03.2021 - 12.2025
Shift Supervisor
Starbucks
10.2019 - 03.2022
Chemical Handler
Greif Packaging
04.2019 - 10.2019
High School Diploma -
Ross S Sterling