Esteban Maquieira
Hollywood,FL
Summary
- Highly proficient at handling system problems and complex networking to address client concerns.
- Qualified in setting up, arranging, configuring, and optimizing IT systems to increase performance rates and attain high accessibility.
- A unique system administrator continually finds a targeted, innovative solution to a broad variety of technological problems. Highly adept at making decisions and solving problems.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Mobile Response Team
WestCare Village South
Miami, FL
08.2023 - Current
- Managed resources effectively, allocating personnel and equipment according to incident requirements.
- Reduced response times for emergency incidents were achieved through consistent training and adherence to established procedures.
- Maintained vital operational readiness through rigorous equipment checks and inventory management.
- Collaborated effectively with multidisciplinary teams, ensuring comprehensive care during crisis situations.
Peer Support Specialist
South Florida Wellness Network, Inc.
Hollywood, CA
06.2022 - 03.2023
- Conducts support meetings, develops recovery strategies, and responds to patient emergencies as needed.
- Facilitates trainings and workshops.
- Provides support linkage to communities.
- Increased community awareness about mental health issues by participating in outreach events such as mental health fairs or informational presentations.
- Facilitated peer support groups, creating safe spaces for open discussion and shared experiences.
Field Marketing Director
Reese Builders
Fort Lauderdale, FL
12.2019 - 04.2020
- Door-to-door marketing, creating leads and setting up consultations with homeowners to acquire home improvement products
- Trained new employees.
Field Marketing Representative
Florida Home Improvement Associates
Fort Lauderdale, FL
10.2018 - 11.2019
- Generated quality leads by door-to-door marketing offering estimates for home improvement services.
Inventory Specialist/Geek Squad Sales Representative
Best Buy
Miami, FL
09.2015 - 01.2017
- Received and shipped store merchandise.
- Determined the customer's needs, wrote repair tickets, and provided customer support.
- I worked with the sales team, explaining new services and new technology to help them sell products.
Customer Service/ Cashier
Publix Supermarket
Miami, FL
01.2009 - 12.2013
- Responsible for monitoring performance, customer service and morale of store employees
- Obtained customer feedback about their shopping experience.
- Maintained clean and organized workspace, promoting welcoming environment for customers.
Education
High school diploma in General Studies -
Archbishop Coleman F Carol High
Miami, FL06.2007
Certificate in Behavioral Health -
Hollywood Career Institute
Hollywood, FL02.2024
Certificate in Computer Maintenance and Networking -
Florida Career College
Miami, FL01.2015
Certificate in Pharmacy Technician -
Everest University
Miami, FL01.2012
Skills
- Bilingual
- Microsoft Office Suite
- Windows
- Administrative Experience
- Active Directory
- Network Support
- Help Desk
- Linux
- Desktop Support
- Operating Systems
- TCP/IP
- LAN
- Technical Support
- VoIP
- Microsoft Windows Server
- Information Security
- DHCP
- Network administration
- VPN
- Microsoft Exchange
- System Administration
- Data collection
- Spanish
- Leadership
- Events management
- Data Security
- Threat Assessment
- Performance Analysis
- System Upgrades
- Network protocols
- Help Desk Software
- Hardware troubleshooting
- End-User Training
- Performance Tuning
- System monitoring
- Network Administration
- PC diagnostics
- Software Installation
- Network performance monitoring
- Disaster Recovery
- Operating System Deployment
- Email Administration
- Backup solutions
- Windows administration
- Server Hardware
- Remote Access Technologies
- Hardware Installation
- Software Deployment
- Asset Management
- Database Administration
- Group Policy management
- System Troubleshooting
- Wireless Networking
- Security Protocols
- User Training
- Monitoring tools
- Access Control
- Mobile Device Management
- Load Balancing
- Application support
- Virus Protection
- User Support
- Software Management
- VoIP Systems
- Technical Troubleshooting
- Application Configuration
- Network Security
- System Testing
- Program installations
Certification
- Certified Behavioral Health Technician
- Driver's License
- CPR Certification
- Wellness Recovery Action Plan I + II
- BLS Certification
Timeline
Mobile Response Team
WestCare Village South
08.2023 - Current
Peer Support Specialist
South Florida Wellness Network, Inc.
06.2022 - 03.2023
Field Marketing Director
Reese Builders
12.2019 - 04.2020
Field Marketing Representative
Florida Home Improvement Associates
10.2018 - 11.2019
Inventory Specialist/Geek Squad Sales Representative
Best Buy
09.2015 - 01.2017
Customer Service/ Cashier
Publix Supermarket
01.2009 - 12.2013
High school diploma in General Studies -
Archbishop Coleman F Carol High
Certificate in Behavioral Health -
Hollywood Career Institute
Certificate in Computer Maintenance and Networking -
Florida Career College
Certificate in Pharmacy Technician -
Everest University
- Certified Behavioral Health Technician
- Driver's License
- CPR Certification
- Wellness Recovery Action Plan I + II
- BLS Certification
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