Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shabnam Farhoomand

San Jose,United States

Summary

Mental health professional with extensive experience in crisis intervention and team leadership at Telecare Corporation. Proven ability to deliver high-quality outcomes under tight deadlines while effectively monitoring and training team members. Strong track record of developing cohesive teams through proactive training and issue resolution. Recognized for exceptional leadership and planning skills that drive performance and meet challenging targets.

Overview

6
6
years of professional experience

Work History

Team Lead, Mobile Crisis Response Team

Telecare Corporation
San Mateo, CA
01.2025 - Current
  • Oversaw clinical services, ensuring adherence to organizational, state, and county standards.
  • Implemented best practices for project management to enhance execution efficiency.
  • Provided leadership and mentorship to a multidisciplinary team, promoting professional growth through training and evaluations.
  • Guided team members to complete tasks on time while upholding high-quality standards.

Clinician

Telecare OASIS
04.2024 - 12.2024

● Conducted in-depth psychosocial assessments to identify mental health challenges, evaluate risks, and support the development of court-ordered treatment plans.

● Provided crisis intervention services, including safety planning and 5150 evaluations, to stabilize individuals with severe mental health needs and prevent hospitalization.

● Collaborated with multidisciplinary teams and community resources to promote treatment engagement and ensure compliance with outpatient care plans

Team Lead

Telecare Corporation
11.2023 - 04.2024

● Oversaw clinical and administrative operations, including scheduling and service plan supervision

● Ensured accuracy and compliance of medical records and staff documentation

● Provided supervision, feedback, and clinical consultation to team members

● Partnered with leadership to identify risks and improve care quality

Therapist

Asian Americans for Community Involvement
07.2022 - 11.2023

● Delivered comprehensive mental health services to refugees and asylum seekers, addressing trauma, mental health disorders, and complex psychosocial needs to support their integration and recovery.
● Conducted thorough assessments to evaluate the impact of displacement and trauma on mental health, tailoring treatment plans to address unique cultural and individual experiences.
● Provided ongoing therapeutic interventions, including trauma-informed care, to promote resilience and empower individuals to navigate systemic barriers and achieve stability.

Therapist

Family Therapy Center of Silicon Valley
10.2021 - 07.2022

● Provided therapy to adolescents, teens, and families to address a range of mental health concerns, including anxiety, depression, and eating disorders, tailoring interventions to meet each client’s unique needs and family dynamics.

● Utilized evidence-based practices, including CBT, narrative therapy, and somatic therapy, to foster emotional regulation, enhance coping skills, and support long-term recovery and growth.

● Facilitated a supportive and collaborative therapeutic environment, encouraging clients to build resilience, improve communication, and strengthen familial relationships.

IFSP Therapist

Community Solutions, Inc.
05.2020 - 10.2021

● Supported adults and adolescents with severe mental disorders requiring high-level care by developing and implementing individualized treatment plans to address complex emotional, behavioral, and psychosocial needs.

● Responded to crises with timely interventions, including de-escalation, safety planning, and collaboration with multidisciplinary teams, ensuring continuity of care and client stabilization.

● Evaluated progress against treatment goals through regular assessments and adjustments to interventions, maintaining a client-centered approach to foster long-term recovery and improved functioning.

Education

Master of Arts - Education, Counseling Education | Minor: Counseling

San Jose State University
San Jose, California, United States
05.2019

Skills

  • Mental health assessment and diagnosis
  • Crisis intervention and safety planning
  • Evidence-based treatment planning
  • Team leadership and supervision
  • Regulatory compliance documentation
  • Multicultural and trauma-informed care
  • Crisis management strategies
  • Risk assessment techniques
  • Team building skills
  • Effective communication abilities
  • Leadership development initiatives

Timeline

Team Lead, Mobile Crisis Response Team

Telecare Corporation
01.2025 - Current

Clinician

Telecare OASIS
04.2024 - 12.2024

Team Lead

Telecare Corporation
11.2023 - 04.2024

Therapist

Asian Americans for Community Involvement
07.2022 - 11.2023

Therapist

Family Therapy Center of Silicon Valley
10.2021 - 07.2022

IFSP Therapist

Community Solutions, Inc.
05.2020 - 10.2021

Master of Arts - Education, Counseling Education | Minor: Counseling

San Jose State University