Esteban Ramirez
Brownsville
Summary
Dedicated customer care agent with proven skills in complaint resolution and product education. Committed to enhancing customer satisfaction and loyalty through effective communication and attention to detail.
Overview
1
1
year of professional experience
Work History
Customer Care Agent
BlueWave Express car wash
brownsville
10.2021 - 07.2022
- Assisted customers with inquiries about services and pricing options.
- Handled cash transactions and processed customer payments efficiently.
- Maintained cleanliness and organization of the customer waiting area.
- Provided product knowledge to customers about car wash services and promotions.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Educated customers on proper vehicle care between washes for optimal results.
Education
High School Diploma -
Homer Hanna Highschool
Brownsville, TX06-2021
Skills
- Customer service
- Cash handling
- Product education
- Complaint resolution
- Service promotion
- Customer relationship management
- Sales support
- Effective communication
- Time management
Timeline
Customer Care Agent
BlueWave Express car wash
10.2021 - 07.2022
High School Diploma -
Homer Hanna Highschool